Payment Posting Specialist

# Payment Posting Specialist## Description**Payment Posting Specialist****Capital Area Health Network (CAHN)** Richmond, VA—On‐Site Position Make a real impact with Capital Area Health Network (CAHN), a dynamic and growing Federally Qualified Health Center (FQHC) located in the heart of Richmond, VA. We’re expanding our team and seeking talented, mission‐driven professionals who want to elevate community health. At CAHN, we innovate, we serve with purpose, and we are just better! Step into a role where your work creates lasting change. **Our CAHN CARES Values****Compassion**—We treat every person with dignity and fairness, ensuring no one is alienated or discriminated against. **Accountability**—We safeguard confidentiality and maintain transparency with staff, stakeholders, and the community. **Reverence**—We uplift those we serve through mutual respect and shared humanity. **Excellence**—We embrace continuous learning and deliver culturally responsive, high‐quality care. **Stewardship**—We manage resources responsibly to support our organization and the communities we serve. **Who We Are**CAHN provides comprehensive primary care, dental services, and behavioral health support, ensuring all individuals receive the quality care they deserve—regardless of background or circumstance. **Our Mission:** To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life. Discover a place where your work makes a difference. **Discover Capital Area Health Network.****Job Summary:**The Payment Posting Specialist is responsible for accurately posting and reconciling payments received from insurance companies, government payers, and patients. This position ensures timely and precise payment application, identification of discrepancies, and coordination with billing and accounts receivable teams to support the organization’s overall revenue cycle integrity. The role requires strong attention to detail, accuracy, and an understanding of healthcare reimbursement processes. **Essential Functions:**The following duties are considered essential functions. Reasonable accommodations may be made in accordance with the ADA to enable individuals with disabilities to perform these functions. * Accurately post insurance, government, and patient payments into the billing system within established timelines.* Process payments received via Electronic Remittance Advice (ERA), Electronic Funds Transfer (EFT), checks, and credit cards.* Reconcile posted payments with bank deposits and remittance reports.* Review Explanation of Benefits (EOBs) and remittance advice to ensure proper payment application.* Identify variances, underpayments, overpayments, and denials and escalate as appropriate.* Identify and properly post provider liability balances related to contractual adjustments or payer policies.* Apply contractual allowances and write-offs according to payer agreements and organizational policy.* Maintain clear, organized documentation of payment transactions and supporting materials.* Investigate and resolve payment discrepancies, including duplicates, underpayments, and overpayments.* Ensure compliance with HIPAA regulations and internal privacy standards.* Achieve daily productivity and accuracy standards.* Address payer refund requests and assist with root-cause tracking.**Schedule*** Monday–Friday, 8:00 am–5:00 am, with **potential extended hours as needed.*** **This is an on‐site position.****Education and Experience*** High school diploma or equivalent (GED) required; CPB certification preferred.* An associate degree in healthcare administration, medical billing, or a related field is preferred.**Benefits at CAHN**We value our team, and it shows in our comprehensive benefits package: **Health Coverage** * Medical, Dental, and Vision Insurance* Secondary Gap Insurance* Prescription Drug Plan* Supplemental Policies through Colonial Life**Financial Security*** Short‐Term Disability* 401(k) Retirement Plan with up to 3% Company Match* Employer‐Sponsored Short‐Term Disability* Employer‐Paid Life and AD&D Insurance**Work‐Life Balance*** Paid Time Off (PTO) beginning Day 1* Self‐Care Floating Holidays* 8.5 Paid Holidays**Additional Support*** Employee Assistance Program (EAP)* Public Service Loan Forgiveness (PSLF) eligibilityWe are committed to supporting your well‐being—at work and beyond. **Qualifications :**To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skills, abilities, and characteristics necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. **Disclaimer :**This position may involve occasional exposure to standard office chemicals and materials. The duties listed represent essential functions and may be modified in accordance with ADA guidelines. This job description is not intended to be an exhaustive list of all duties or requirements. Employees may be assigned additional job‐related responsibilities by their supervisor, with reasonable accommodations provided when required. #J-18808-Ljbffr