IBM Sterling Platform Support Engineer

Futran Tech Solutions Pvt. Ltd.

IBM Sterling Platform Support Engineer Location: Denver, CO (Hybrid role – 3 days/week) – local are preferrable The vendor must provide resources with hands-on expertise aligned to Sterling MFT support roles: IBM Sterling B2B, SFG, SSP configuration and support BPML development and scripting for automation Secure file transfer protocols (SFTP, FTPS, Connect:Direct) File encryption (PGP/GPG) Linux, Unix, and Windows system support Root cause analysis and incident troubleshooting Partner onboarding and integration support Monitoring tools (Dynatrace, BigPanda) SQL and scripting knowledge for diagnostics and automation Ability to implement process improvements and proactive monitoring Scope of Services End-to-end ticket lifecycle ownership Monitoring and alert response File transfer issue resolution and recovery Partner connectivity support Batch and process management Patch validation and environment support Runbook execution and continuous improvement 24/7 support model Futran Tech Solutions Pvt. Ltd.

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Vacancy posted 2 days ago

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