Assistant Property Manager

Job Description

Job Description

Description:

About the Role

The Assistant Property Manager (APM) supports the day-to-day operations of Hiffman National’s commercial property portfolio, which includes retail, office, industrial, and medical office assets. The APM works closely with Property Managers and Senior Property Managers to ensure operational excellence, tenant satisfaction, and financial accuracy across assigned properties.

Key Responsibilities

• Support the management of daily property operations, including tenant communications, vendor coordination, and service delivery.
• Assist with preparation and management of annual operating budgets and monthly financial reports.
• Review and code invoices, monitor receivables, and track delinquencies.
• Maintain lease administration files, abstracts, and compliance documentation.
• Coordinate tenant move-ins and move-outs, inspections, and work orders.
• Assist with service contract management, bidding, and performance tracking.
• Support property maintenance, repairs, and capital improvement projects.
• Ensure certificates of insurance and vendor compliance requirements are up to date.
• Participate in property inspections, tenant events, and client meetings as required.
• Contribute to team collaboration, process improvement, and consistent service delivery across the portfolio.

Core Competencies

• Property Operations & Financial Management - Supports budgeting, reporting, and cost control; understands financial metrics.
• Client & Tenant Relations - Provides timely and professional communication; fosters tenant satisfaction.
• Communication & Collaboration - Works effectively with property teams, vendors, and clients.
• Leadership & Team Development - Demonstrates initiative and accountability; supports peers and mentors junior staff.
• Innovation & Process Improvement - Suggests efficiencies and solutions to improve operations.
• Culture & Values - Embodies integrity, accountability, collaboration, and innovation in all work.

Business Development & Client Growth

• Supports client and tenant relationships by ensuring operational excellence and responsive service.
• Provides property data, metrics, and operational insights for proposals and reporting.
• Represents Hiffman National professionally to enhance the company’s reputation with clients and vendors.
• Contributes to business development by strengthening client relationships, identifying opportunities for additional services, and representing Hiffman National’s values of partnership and innovation in every interaction.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other protected status under applicable laws.

Qualifications

• Bachelor’s degree in business, real estate, or related field preferred.
• 2+ years of experience in commercial property management or related field.
• Strong working knowledge of building systems, contracts, and vendor management.
• Proficiency in Microsoft Office Suite and property management software (Yardi, MRI, Kardin, or similar).
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail and follow-through.
• Ability to manage multiple projects, prioritize effectively, and meet deadlines.
• Active real estate license (or willingness to obtain within six months).