Customer Service Rep(02959) - 2201 Madison Ave

Customer Service Rep

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

Responsibilities include:

• Answering incoming phone calls and taking customer orders accurately and efficiently
• Preparing and making pizzas according to company standards and customer specifications
• Processing cash and credit card transactions with precision
• Delivering outstanding customer service, addressing inquiries and resolving issues promptly
• Maintaining a clean and organized work environment, adhering to health and safety standards
• Collaborating with team members to ensure smooth operations during busy periods
• Assisting with various cleaning tasks to uphold store cleanliness
• Handling and lifting items weighing up to 25 lbs. as needed

Qualifications include:

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and friendly demeanor, with a passion for customer service
• Basic computer proficiency for operating order-taking systems
• Ability to multitask effectively in a fast-paced environment
• Problem-solving skills to address customer concerns efficiently
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with a willingness to assist colleagues as needed
• High school diploma or equivalent preferred (not required)

All your information will be kept confidential according to EEO guidelines.