Marketing Operations Specialist

Marketing Operations Specialist

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple.

One of KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group's unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

The Marketing Operations Specialist supports the execution and optimization of the marketing operations framework, the budgeting process, events management, and marketing coordination tasks to support the marketing team. This role will play a key part in enabling financial oversight, team processes, project management, and vendor management.

Essential Functions & Responsibilities:

• Process purchase orders (POs), invoices, and vendor payments accurately and on time
• Monitor and track marketing budgets to ensure alignment with budget allocations and compliance with internal policies
• Maintain organized financial and vendor records for reporting and internal compliance
• Optimize marketing workflows in Monday.com to improve efficiency and scalability
• Coordinate onboarding of vendors and maintain ongoing vendor relationships, including contractors, W9s, NDAs, etc.
• Track contracts, renewals, and compliance requirements, serving as a liaison between marketing, procurement, legal, and external partners
• Act as a traffic coordinator to manage campaign and project timelines, deliverables, and resources, identifying risks and escalating as needed
• Support the administration, team training, troubleshooting, and contract management for the technology stack (HubSpot, ZoomInfo, Monday.com, Zuant Lead Capture, etc.)
• Assist in planning and execution of tradeshows, conferences, and marketing events
• Coordinate logistics including vendor communication, materials, shipping, and timelines
• Support post-event reporting and performance analysis

What You Have:

• Bachelor's degree in Business, Finance, Marketing, Operations, or a related field preferred. Equivalent combination of education and experience considered.
• 2-3 years of experience in marketing operations, MarTech administration, business operations, or a similar role supporting a cross-functional marketing organization.
• Proficiency in Microsoft Excel
• Experience administering project management systems such as Monday.com
• Experience coordinating vendor onboarding, renewals, contract reviews, and tool alignment in partnership with finance, procurement, and leadership.
• Strong organizational skills with high attention to detail

Core Competencies:

• Relationship Building: Creating and maintaining positive, productive connections.
• Initiates contact with new stakeholders.
• Maintains regular communication with key contacts.
• Builds trust through consistent actions.
• Time Management: The ability to effectively prioritize tasks, allocate time appropriately, and meet deadlines consistently, while maintaining quality and minimizing stress.
• Breaks down large projects into smaller, scheduled tasks with clear milestones and regularly tracks progress.
• Consistently allocates focused time blocks for high-priority work, minimizing distractions and multitasking.
• Regularly reviews and adjusts priorities based on shifting deadlines, stakeholder needs, or new information.
• Detail Oriented: Consistently ensures accuracy and thoroughness by focusing on the small elements that impact overall quality and performance.
• Reviews work carefully to catch errors and inconsistencies before finalizing.
• Tracks and manage multiple details across tasks without losing focus
• Follows instructions and standards precisely to ensure high-quality output.
• Initiative: Taking proactive steps without being prompted.
• Identifies and acts on opportunities for improvement.
• Volunteers for new tasks or responsibilities.
• Solves minor issues before they escalate.

Working Conditions & Environment:

• Overtime if required by work.
• Occasional travel required.
• Professional office etiquette required at all times.
• Physical requirements: sitting for long periods of time, standing, walking, climbing ladders, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50lbs.

What You Will Get:

• 2 remote days per week
• Half day Fridays
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during "off-hours."