Program Specialist I

Career Pathways Training Program Coordinator

Support admissions and entrance into TEF Career Pathways Training (CPT) program

Contact participants via telephone, in-person, including one-on-one support in Career Pathways Training program, Training Employment Fund (TEF) sites, online, at health care facilities and at other academic events as needed

Manage aspects of intake and admissions into the Career Pathways Training program, including but not limited to the following: facilitating the application for entry into CPT program; assist with the coordination of all aspects of program intake, registration, and orientation including first level case management and orientation/workshop logistics

Facilitate and provide support for virtual sessions

Problem solves participant issues and challenges, and case manage situations with special reference to the CPT program

Refer members to appropriate programs and preparatory areas in TEF

Enter, collect, and review participant data. Analyze general reports

Generate reports for Trustees and other stakeholders as needed, ensure participant eligibility and adherence to academic standards

Perform additional duties and projects as assigned by management

Bachelor's degree in education, counseling, human/social service, healthcare or related fields required

Minimum two (2) years' experience working in adult education, training or workforce development required

Intermediate skill level in Microsoft Word, Excel and PowerPoint preferred

Working knowledge in healthcare education programs, adult education, and/or labor management training fund's operation preferred

Ability to maintain strong relationships with staff and all stakeholders

Understanding of training or workforce development principles, best practices in case management, coaching and educational/career pathways

Ability to maintain confidential information and handle sensitive issues

Excellent verbal and written communication skills

Excellent presentation, facilitation and customer service skills

Detail orientated and ability to handle multiple projects in a fast-paced environment with tight deadlines, while working under pressure

Ability to work flexible hours including evenings and weekends required