Dispatcher - San Antonio

Job Description

Job Description

About Americrane Rentals

Americrane Rentals is a leading provider of crane rental, heavy haul, and rigging services, serving industrial and commercial clients throughout Texas. We pride ourselves on our commitment to safety, reliability, and customer satisfaction — delivering precision and professionalism on every project.

Position Summary

Americrane is seeking an experienced and highly organized Dispatcher to coordinate daily crane operations, equipment scheduling, and driver/operator assignments. The Dispatcher serves as a critical link between customers, crane operators, drivers, and management to ensure safe, efficient, and timely delivery service. The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and previous dispatch experience within the transportation, construction, heavy equipment, or crane rental industry.

Key Responsibilities

• Schedule and dispatch crane operators, drivers, and equipment to customer job sites.
• Coordinate daily crane rental activities and optimize equipment utilization.
• Communicate with customers regarding scheduling, service requests, job updates, and delivery times.
• Monitor operator and driver schedules to ensure efficient resource allocation.
• Maintain accurate dispatch logs, records, and job documentation.
• Work closely with sales, operations, and field personnel to support project requirements.
• Respond quickly to schedule changes, emergencies, and customer needs.
• Ensure compliance with company safety policies, DOT regulations, and industry standards.
• Track equipment locations and availability.
• Review work orders, permits, and job requirements prior to dispatch.
• Manage after-hours communication and support as needed.
• Assist with billing documentation, job tickets, and operational reporting.

Required Qualifications

• High school diploma or GED required.
• Minimum 3-5 years of dispatch experience required.
• Previous dispatch experience in crane rental, construction, transportation, trucking, logistics, or heavy equipment industries preferred.
• Strong knowledge of dispatching procedures, scheduling, and route planning.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office (Outlook, Excel, Word) and dispatch management software.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Exceptional organizational and customer service abilities.

Preferred Qualifications

• Experience working in the crane rental or heavy equipment industry.
• Knowledge of DOT regulations and transportation compliance requirements.
• Familiarity with crane operations, permits, and job site logistics.
• Bilingual (English/Spanish) is a plus.

Physical Requirements

• Ability to sit for extended periods while working on a computer and phone.
• Ability to occasionally lift up to 25 pounds.
• Must be able to work in a fast-paced office environment.

Why Join Americrane?

• Competitive pay based on experience.
• Benefits package (Medical (100% covered for Team Partner), Dental, Vision, 401(k), PTO) 
• Opportunity to work with an established crane rental company.
• Supportive team environment.
• Career growth and advancement opportunities.