Veterinary Receptionist

Receptionist Position At Alamo Animal HospitalAlamo Animal Hospital in Alamo is accepting resumes for an open receptionist position on our team. This position is open immediately and requires a strong affinity for working with the public as well as animals. We're a 3-doctor small animal hospital with well-established clientele and a team of professionals that love what we do! We practice high quality general medicine in a clean, easily accessible facility with modern equipment. Our staff is fun, friendly and works together as a stellar team, could you be our newest star?To be considered you must possess the following attributes:ProfessionalMaturePositive attitudeTeam-orientedHard workingFriendlyReliableHonestConfidentRequired skills include but are not exclusive to:Ability to show compassion and kindness to all you meet at all timesStrong communication skills, both written and verbalProven ability to work with the public in an often-stressful environmentAbility to manage multiple phone linesStrong computer and multi-tasking skillsHonest and accurate money-handling and exchangeAbility to effectively handle both busy, stressful situations and slow, tedious situations, as you will be faced with both on a daily basis and be required to remain productive in both.Some of the tasks that are expected of our receptionists include:Providing excellent and expeditious client experienceGreeting clients, responding to questions; processing incoming and outgoing pets, and handling payments.Answering phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.Handling incoming and outgoing mail and e-mail.Escorting clients and patients into exam rooms as well as taking a patient weightChecking surgery and drop-off patients into the hospitalMonitoring client waiting area to ensure cleanliness.Taking prescription refill orders from clients and on-lineFilling all prescriptions and calling in prescriptions to pharmaciesDocumenting and maintaining client information, service data and other pertinent information within business operations software.Escalating complex matters to senior staff.Enjoying the human/animal bond and interactionsEnjoying what you do and having fun!Ability to work opening/closing shifts, work Saturdays and flexibility with your schedule are required. We are open 8:00 am to 6:00 pm M-F and 8:00 am to 1:00 pm Saturdays. We are closed on Sunday.The base hourly wage for this position is $18-$21, depending on experience. Medical, dental, vision, as well as a 401 (k) program are just some of the benefits that we can offer. Of course we have a very generous employee pet discount as well.Consider joining us in our mission to provide excellent, accessible care to improve the lives of animals and the people who love them!