Office Assistant

Office Assistant – Waterfront Marinas

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Who:

A reliable, organized, and detail-oriented professional to support financial and administrative operations across two marina locations.

What:

Provide customer service, lease accounting, and administrative support, ensuring accurate documentation and timely processing of marina leases and payments.

Where:

Onsite at two marinas in Woodstock, GA and Acworth, GA.

When:

Immediate need for a full-time Office Assistant; work schedule includes 9 AM to 5 PM with one weekend day per week.

Why:

To maintain accurate lease accounting, deliver excellent customer service, and ensure smooth financial and administrative operations across both locations.

Salary:

$18+ per hour, depending on experience.

Job Summary / Description:

The Office Assistant serves as a key team member supporting financial, administrative, and customer service functions for two marinas. This role ensures accurate lease accounting, timely processing of customer payments, and provides excellent service to boaters and guests. The ideal candidate is highly organized, detail-oriented, and able to manage multiple responsibilities while maintaining strong relationships with customers and internal teams.

Key Responsibilities:

Customer Service:

• Assist boaters with slip inquiries, marketing, and leasing opportunities.

• Negotiate, prepare, and complete slip lease agreements accurately.

• Explain marina policies, lease terms, and account details clearly.

• Process and post customer payments.

• Respond to customer questions regarding account balances, billing, and services.

• Direct inquiries or concerns to appropriate departments when necessary.

Accounting & Administrative Support:

• Maintain accurate customer records, contracts, and lease documentation.

• Utilize marina computer systems for customer setup, scheduling, and reporting.

• Support special projects and administrative tasks as assigned.

• Ensure accuracy, organization, and confidentiality of financial and customer information.

Qualifications:

• Must pass a background check.

• Proficiency in Microsoft Office and CRM software.

• Authorized to work in the U.S. with proper documentation.

• 9 AM to 5 PM schedule with one weekend day, 5-day work week.

• Minimum of 2 years of customer service experience preferred.

Benefits:

• Health, dental, and vision insurance.

• Life insurance and short-term disability.

• Flexible spending account.

• Paid time off.

Required Skills:

• Attention to detail

• Teamwork and collaboration

• Strong communication skills

• Organizational skills

• Positive attitude and strong work ethic

• Time management

Office Assistant in Woodstock & Acworth, GA providing lease accounting, customer service, and administrative support for two marinas.