Application Support Engineer

Location: Sunnyvale, CA (need only local candidates in Bay Area, CA) Job Type: FTE NOTE: US Citizens and Green Card Holders onl y Need Skill s: Java development experience, support experience in Linux and AWS is a must, Production Support experience, Scripting Shell Scripting/Python/Terraform, Rest API, SQL, Microservices, Gi t) Required Ski lls7+ years of hands-on experience in application/production suppo rt.Strong expertise in AWS cloud services and cloud-based application suppo nceExcellent troubleshooting and analytical skil ce.Experience handling critical production incidents and major incident manageme nt.Strong knowledge of ITIL processes and best practic es.Expertise in AWS - EC2, S3, IAM, CloudWatch, RDS (MySQL, PostgreSQL, Oracle), Lambda, VPC, Auto Scaling, Elastic Load Balancer (ALB/NLB), Route 53, CloudFormation, ECS/EKS (preferr ed)Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring, Release & Deployment Supp ortStrong Knowledge in SQL / NoSQL Databases, Query optimisation & performance analys is.Experience in Linux/Unix and Windows syst emsExpertise in Shell Scripting/Python/Terraf nesStrong knowledge in Monitoring and Logging - Splunk, Grafana, Prometh eusKnowledge in ITSM tools - ServiceNow, BMC Remedy, J iraExcellent communication and stakeholder management skil ls.Ability to work independently in a fast-paced, 24x7 production support environme nt. #J-18808-Ljbffr MPower Plus