Service Desk Manager: SLA-Driven Leader & Client Advocate
Onsite Computing, Inc.
Onsite Computing in California is looking for a Service Desk Manager to oversee the Service Desk's performance and operations. This role ensures high-quality IT support services and drives service excellence through effective leadership and process optimization. The ideal candidate has proven experience in a Service Desk leadership role within an MSP environment, strong skills in ticketing systems, and the ability to manage SLAs and KPIs effectively. #J-18808-Ljbffr
Vacancy posted 2 days ago
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