Manager, Production

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Production Manager is responsible for leading the planning, execution, and delivery of
creative production initiatives across photoshoots and multi-channel content campaigns. This role
oversees the full production lifecycle from concept feasibility and pre-production planning
through on-set execution and post-production wrap, ensuring alignment with creative vision,
brand standards, and business objectives. Serving as a key operational partner to Creative and
Marketing leadership, the Production Manager drives efficiency, scalability, and quality across
all productions. This role is accountable for overseeing large scale productions, budget
ownership, team leadership, and process optimization, ensuring that all productions are delivered
on time, on budget, and at the highest level of execution.
The base salary range for this role is $113,200 - $172,600. The base salary range is
dependent on factors including, but not limited to, experience, skills, qualifications, relevant
education, certifications, seniority, and location. The range listed is just one component of
the total compensation package for employees. Other rewards vary by position and
location.

ESSENTIAL FUNCTIONS:

Lead end-to-end execution of creative production projects, including photoshoots,
campaigns, and content initiatives, ensuring alignment with brand vision and business
timelines.
Oversee pre-production planning, including scheduling, location scouting, resource
allocation, and logistical coordination to enable seamless execution.
Manage on-set production activities, directing crews and vendors, resolving real-time
challenges, and ensuring adherence to schedules, budgets, and creative expectations.
Partner closely with Creative, Marketing, and cross-functional stakeholders to translate
concepts into actionable production plans and deliverables.
Source, negotiate, and manage external vendors and partners (e.g., photographers, stylists,
talent, production crews), ensuring quality, cost efficiency, and strong partnerships.
Own production budgets across projects, including forecasting, tracking, invoice
management, and reconciliation to ensure financial accountability and adherence to
targets.
Ensure all production documentation (contracts, COIs, talent releases, invoices) is
complete, accurate, and compliant with company standards.
Develop and maintain production calendars and schedules, aligning deliverables with key
campaign milestones and business priorities.
Lead, mentor, and provide direction to production team members (Producers,
Coordinators), including workload prioritization, delegation, and development.
Identify and implement process improvements and best practices to enhance production
efficiency, scalability, and consistency across projects.

COMPETENCIES:

People
Building Effective Teams
Developing Talent
Collaboration

Self
Leading by Example
Communicates Effectively
Ensures Accountability and Execution
Manages Conflict

Business
Business Acumen
Plans, Aligns and Prioritizes
Organizational Agility

With particular emphasis on the following specific position-related competencies:

Production & Operational Leadership
Problem Solving & Decision Making
Time Management

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Bachelor's degree or equivalent experience
6+ years of experience in production, creative operations, or film/media production
3+ years of experience leading teams and/or managing production projects
Proven ability to manage multiple projects, timelines, and budgets simultaneously in a
fast-paced environment
Strong understanding of end-to-end production processes, including pre-production, onset
execution, and post-production
Excellent communication and interpersonal skills, with the ability to collaborate cross functionally
and manage external partners
Proficiency in Microsoft Office Suite and familiarity with production tools and creative
platforms (e.g., Adobe Suite)

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person
meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Travel: Willingness and ability to travel up to approximately 40%.
This role requires regular in-office presence, including to engage in in-person team interaction,
meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this
role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

Up to 2 direct reports over time

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or
promotion according to their skills, abilities and experience. We believe that it is an essential part
of the Company's overall commitment to attract, hire and develop a strong, talented and diverse
workforce. Ross is committed to complying with all applicable laws prohibiting discrimination
based on race, color, religious creed, age, national origin, ancestry, physical, mental or
developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical
conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital
or registered domestic partnership status, medical condition (including cancer or genetic
characteristics), genetic information, gender, gender identity, gender expression, sexual
orientation, as well as any other category protected by federal, state or local laws.