Scheduler & Dispatch Specialist

Job Description

Job Description

Scheduler & Dispatch Specialist

Company: ASF Clean Team
Location: Remote / Hybrid California Residents Only
Bay Area familiarity required
On-Site Requirement: Twice per month
Office Location: Oakland, CA
Employment Type: Seasonal & Full-Time, At-Will, Non-Exempt (Hourly)

About ASF Clean Team

ASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws.

Why Work With Us
Established & Trusted Company serving residential, commercial, and government clients
Structured Operations & Clear Expectations
Supportive Leadership & Team Culture
Opportunities for Growth & Advancement
Compliance-Focused Workplace (labor, safety, and payroll standards)

Position Overview

ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote , with required in-person attendance twice per month for training, operational alignment, and collaboration.

The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.

Key Responsibilities
Build, manage, and adjust daily and weekly schedules for field technicians
Dispatch crews and make real-time schedule changes as needed
Optimize routing using Bay Area geography, traffic, and job density
Communicate confirmations, delays, reschedules, and updates to customers
Track job status, completions, go-backs, and follow-ups
Provide crews with job details, notes, safety instructions, and access requirements
Coordinate with Operations Management to reduce overtime and improve efficiency
Ensure scheduling practices align with California meal/rest break and overtime laws
Maintain accurate documentation in scheduling and CRM systems

Required Qualifications
Minimum 5 years of experience in scheduling, dispatching, or service coordination
Strong working knowledge of San Francisco Bay Area geography and routes
Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar)
Excellent verbal and written communication skills
Highly organized, detail-oriented, and able to work independently
Comfortable managing multiple priorities in a fast-paced environment

Preferred Qualifications
Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance)
Prior experience working in a remote or hybrid role

Work Expectations & Compliance
At-Will Employment: Employment may be terminated at any time by either party, with or without cause, consistent with California law
Non-Exempt Position: Eligible for overtime in accordance with California law
Safety-First Mindset: Adherence to company and regulatory safety policies
Professionalism & Reliability: Punctuality, responsiveness, and accountability are required
Monitoring Disclosure: Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law

Schedule
MondayFriday
Occasional weekends based on workload
Full-time hours with overtime as required
Schedule adjustments may be necessary to meet operational or public works requirements

Compensation & Benefits
Hourly Rate: $22$26+ per hour (DOE)
Overtime paid per California law
401(k) Retirement Plan (via ADP)
Medical Insurance (50% employer-paid)
Paid Sick Leave: 48 hours per year 2026
Paid safety and professional training
Remote Work Stipend: Internet and computer stipend provided
On-site training required for hybrid role
Career advancement opportunities

Remote / Hybrid Equipment Requirements
Reliable high-speed internet
Personal computer capable of supporting scheduling and CRM software
Dual monitors recommended
ASF Clean Team does not provide home-office equipment
All necessary equipment will be provided when working on-site

Professional References

Applicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process.

How to Apply

Email the following to View email address on ziprecruiter.com :
Resume
Two professional references

Incomplete applications may experience processing delays.

Flexible work from home options available.