Office Support Assistant - University of Illinois Extension

Office Support Assistant - University of Illinois Extension

WE TRANSFORM LIVES. Everything we do is designed to improve the quality of life of the people in the state of Illinois, across the nation, and around the world. We discover, develop, translate, and disseminate knowledge to address societal concerns and train the next generation of experts and leaders in a way that empowers them to expand the boundaries of science to higher levels of understanding and influence. Be a part of our story. Through learning partnerships that extend knowledge and change lives, University of Illinois Extension provides educational programs aimed at making life better, healthier, safer, and more profitable for individuals and their communities. Illinois Extension has operated continuously for more than 100 years connecting the citizens of Illinois to their land-grant university by providing educational programming around the state. University of Illinois Extension is based in the College of ACES and works with all colleges and units of the University of Illinois at Urbana-Champaign.

Extension, Unit 19, Mattoon

Work under direct supervision of the County Director to support the needs of the Extension office.

Duties & Responsibilities

• General Office Duties
  • Serve as primary staff to open and close the unit offices.
  • Serve as first point of contact for the office by answering telephone calls and assisting walk in clients.
  • Assist in gathering, opening, and distributing mail to staff.
  • Assist County Director, Unit Educators, and program support staff with clerical needs for programming as requested, such as preparing materials, making copies and assisting with room reservations.
  • Maintain all county mailing and email lists.
  • Assist volunteer groups with clerical needs as directed by staff.
• Fiscal
  • Report and transfer all fiscal expenditure/receipt documents as directed to Unit Office Support Specialist.
  • Replenish funds in postage meter and manage postal systems.
  • Solicit and handle donations including updating the database, preparing deposits, and generating receipts.
  • Work with office staff on office supplies, educational supplies, and equipment ordering for the county offices.
  • Additional fiscal duties as requested by the County Director and Unit Office Support Specialist.
• Misc
  • Other duties as assigned.
  • Assist unit staff with gathering program participant demographic information to ensure compliance with civil rights reporting requirements.

Minimum Qualifications

High school diploma or equivalent. Any one or combination totaling six (6) months from the categories below: College coursework in any curriculum as measured by the following conversion table or its proportional equivalent: 15 semester hours equals six (6) months Work experience performing office/clerical activities, including use of computer systems.

Preferred Qualifications

Clerical and office environment experience.

Knowledge, Skills and Abilities

• Capacity to communicate with a wide variety of people, clearly and concisely. Meet the public with a pleasant, composed and cordial manner.
• Skill in working independently, while positively contributing as part of a professional office team.
• Strong communication and interpersonal skills.
• Computer proficiency including Microsoft Office Suite.

Appointment Information

This is a 50% part-time Civil Service 0845 - Office Support Assistant position, appointed on a 12-month basis. The expected start date is as soon as possible. Salary is $19,579.95. For more information on Civil Service classifications, please visit the SUCSS web site at

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on August 5, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact View email address on click.appcast.io. For questions regarding the application process, please contact View phone number on click.appcast.io.

At the University of Illinois Urbana-Champaign the state's flagship public university and one of the world's leading research institutions every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

Out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Sponsorship for work authorization is not available for this position.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at View phone number on click.appcast.io, option #1, or View email address on click.appcast.io.