Senior Site Reliability Engineer

We are committed to providing our customers with reliable and secure services so we are building out our newly formed Site Reliability Engineering team As one of the first joiners to our Reliability Engineering Team at ClickHouse, you will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure that runs ClickHouse databases You will collaborate with different teams like Control Plane, Dataplane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our ClickHouse services You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance, serverless ClickHouse Cloud Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers Continuously improve the reliability and performance of our ClickHouse services Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime Benefits Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries Healthcare - Employer contributions towards your healthcare Equity in the company - Every new team member who joins our company receives stock options A $500 Home office setup if you’re a remote employee Time off - Flexible time off in the US, generous entitlement in other countries Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites Bachelor’s or Master’s degree in Computer Science or a related field Excellent communication and interpersonal skills Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward At least 8 years of experience in Site Reliability Engineering or a related field Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet Hands on experience with Go and/or Python You are a strong problem solver and have solid production debugging skills You have a high level of responsibility, ownership, and accountability You are passionate about efficiency, availability, scalability, and data governance Hands on experience with container orchestration tools such as Kubernetes or Docker Swarm Previous experience using ClickHouse in production #J-18808-Ljbffr