IT Service Desk Lead Training, Coaching & Scheduling
Peckham
Peckham, Inc. is seeking a Technical Support Supervisor to lead the federal government Tier 1 Service Desk. You will oversee Service Desk Technicians, manage schedules, coaching, training, and performance reviews to ensure quality support.
The role focuses on guidance, supervision, and process adherence while maintaining department records and driving service levels. Equal opportunity employer with a strong commitment to staff development.
#J-18808-Ljbffr- ...technology products and services across multiple teams... ...enterprise business needs.Lead roadmap development and... ...parameters.Manage, coach, and develop Product Managers... ..., including scope, schedule, quality, adoption, reliability... ..., coaching, and training.Serve as the primary...TrainingFull time
- ...Paid time off ~ Training & development... ...Managed Service Provider (MSP)... ...Delivery Manager to lead our Service Delivery... ...service desk operations, resource... ...who enjoys coaching people, improving... ..., utilization, scheduling, and forecasting... ...PSA, RMM, and IT Service Management...TrainingWork at officeLocal area
- ...Information Manager) to lead our Client Data &... ...Technology, Marketing, Client Services, business leaders, and... ...and interviews may be scheduled as qualified... ...impactful influence, coaching others in technical excellence... ...engagement, user training, change management, and...TrainingFull timeWork at officeRemote work
- ...Provides onsite supervision (determines schedules, manage day to day workflow and... ...productivity, and improve service. Monitors inventory and brings related... ...including participation in selection, training, developing, and providing coaching under the direction of the...TrainingShift work
$72k - $86k
...and timer systems in the quick service restaurant (QSR) industry to... ...Ensures employees are properly trained and performing at expectation... ...special attention. Manages the schedule for the department to support... ...computer systems common to help desk operation. Excellent verbal...TrainingRelocation package- ...Employee Value Proposition Critical to the needs of our IT Department, the IT Service Desk Lead will be responsible for leading IT Service Desk... ...resolving incidents, tasks, and requests. Onboard and train new service desk employees, as well as perform training...TrainingFull timeWork experience placement
$195k - $257.5k
...is one of the world’s leading internet financial platform... ...-facing experiences, services, and systems. Provide... ...product release schedules Perform full lifecycle... ...attract, engage, retain, coach and performance manage... ...mentoring, recruiting, training and development,...TrainingRemote workFlexible hours$122k - $156k
...Summary The Project Manager leads complex, cross‑... ...ensuring alignment to scope, schedule, budget, and quality... ...core ceremonies, coaching teams on agile principles... ...; financial‑services experience is a plus.... ...workforce, with access to training and tools to accelerate...TrainingLocal areaRemote workMonday to FridayFlexible hours$197.2k - $255.2k
...seeking a Partner Technical Lead (PTL, or otherwise known as a... ...solutions. Through practical training, technical demonstrations, workshops... ...NetApp into their solutions, services, and go-to-market offerings.... ..., workshops, technical coaching, and relationship building.Understanding...TrainingLocal area$125.9k - $188.86k
...box solutions when it comes to design and... ...of our mission to lead the industry in innovation... ...and construction services across multiple... ...disciplines. They train, mentor and provide... ...analyses meet scope, schedule, cost and quality... ...feedback and adjust to coaching. Proficiency...TrainingFor contractorsCasual workWork at officeFlexible hours- ...Manager for our Data Center Services who owns the profit... ...) is North America's leading provider of... ...certifications, licenses and training RESPONSIBILITIES Responsibilities... ...Provides leadership, coaching, and performance... ...Date: 2026-10-15 Job Schedule: Full time Regular or...TrainingFull timeTemporary work
- ...part of Burns & McDonnell, will lead strategic client engagement... ..., guide the evolution of service offerings, and lead multidisciplinary... ...future leaders through coaching, mentoring, succession planning... ...and participate in ongoing training.Communicate solution benefits...TrainingFor contractorsWork at office
$120k - $145k
...technology, lifecycle services and an industry-leading field organization,... ...the HVAC Equipment Training portfolio for Johnson... ....How you will do it Lead the HVAC Equipment... ...needs. Manage, coach, and develop a team... ...capacity, training schedules, equipment, labs, and...TrainingFull timeRemote work- ...building a career in financial services. Whether you’re exploring... ...practice, we provide the training, mentorship, and support... .... We provide education, coaching, and access to industry-leading resources to help you... ...position What We Offer Flexible schedule (part-time or full-time)...TrainingRemote jobFull timePart timeFlexible hours
$106.61k - $284.28k
...progress are identified and addressed. Provides coaching and mentoring to the team and other... ..., and/or automation frameworks. Manage, lead, and communicate with agile teams on the... ...Bachelor's degree preferred/specialized training/relevant professional qualification. Pay...TrainingHourly payFull timeTemporary work$91k - $321.5k
...Senior Manager, R&I Managed Services Deals Desk The Opportunity: As a Senior Manager in the... ...deliver quality results, motivating and coaching teams to solve complex problems. You will... .... Responsibilities: Leading the development and implementation of...H1b$149.28k - $237.36k
...Scrum Master is a servant‑leader and Agile coach accountable for establishing and enabling... ...locations and offers a hybrid work schedule.ResponsibilitiesFacilitate team and value... ...prioritization in partnership with TPMs and QA Leads, ensuring alignment to value-driven...Full timeWork at officeRemote workRelocationVisa sponsorshipRelocation package$60 - $80 per hour
...DescriptionThe Sr Scrum Master will lead and manage technology... ...on goals, budgets, schedules, and methods for... ...strong relationships across IT and business... ...practices. Ability to coach and educate teams on Scrum... ...Full-Stack Technology Services, Talent Services, and real...Contract workTemporary workRemote workShift work- ...Rewards package. *Flexible scheduling and four 10-hour shifts... ...quality and cost effective services. CORE FUNCTIONS 1. Hires, trains and conducts performance... .... Provides leadership, coaching, recognition, and staff development... ...4. Participates and may lead task forces to plan,...TrainingFlexible hoursShift workDay shift
- Manager, Technical Services ATG (Applied Technology Group... ...is responsible for leading project execution and... ...engagements. Coordinate schedules, PTO, and coverage to... ...promptly through coaching and documented improvement... ...and take action through training, coaching, or hiring....TrainingFull timeWork at officeFlexible hours
- ...Overview Job Title: AI Scrum Master / Agile Coach - Regrello Location: Hybrid -... ...closely with Product Owners, Technical Leads, Engineers, QA teams, UX Designers, and... ...identify growth opportunities. Develop Agile training and coaching materials. Facilitate...TrainingHourly payContract workFor contractorsImmediate start
- ...F-16 Mtt It Project ManagerHII's Mission Technologies... ..., AZ location is the Training Systems Support Center... ...are completed on schedule, within budget and meets... ...configuration management and field service personnel to... ...presentations.Coordinates and leads technical meetings....TrainingWork experience placement
- ...internal teams are regularly trained with Agile ways of working with help of the professional coaching team. As part of the project... ...owners, architects, engineering leads, and platform stakeholders.... ...skills (risk tracking, logs, schedules, dependencies) Excellent communication...Full time
$30 - $35 per hour
...Specialist Company Paid Community Service Events Free uniforms... ...provide personalized fitness training to clients in the comfort of... ...workout plans and a supportive coaching style. Why Join GYMGUYZ? Enjoy... ...your location and fit your schedule. Make a positive impact on clients...TrainingHourly payFlexible hoursWeekend workAfternoon shift$84.63k - $112.84k
...Technicians. This position will lead a team whose responsibility... ...installation and maintenance service levels are maintained and... ...ability to plan, organize, and schedule multiple projects and staff to... ...termination, job assignments or training.Privacy NoticeLumen is...TrainingTemporary work$151.6k - $222.4k
...tradeoffs to support thousands of customers. Lead and deliver complex, high-impact projects... ...reviews, design feedback, pairing, and coaching. Own production reliability by providing... ..., education, certifications, and/or training. The full salary range for certain locations...TrainingFull timeTemporary workLocal areaImmediate startRemote workFlexible hours- ...is a full-line metal service center providing the needs... ...will proactively lead and direct warehouse floor... ...receive proper training, and addressing facility... ...Responsible for developing, coaching, and mentoring team... ...streams, including work scheduling and assignment,...TrainingFull timeWork at officeLocal areaShift workDay shiftAfternoon shift
- ...Master serves as a servant leader and agile coach for one or more project teams,... ...qualifications on a year for year basis. Specialized training, certifications, and/or other special... ...office environment and may include a hybrid schedule consistent with Judicial Branch policy....TrainingWork experience placementWork at office
$60.7k - $103.2k
...Customer Service EngineerKLA is a global leader in diversified electronics... ...together with the world's leading technology providers to... ...Maintain Preventive Maintenance schedule on KLA tools at customer... ...technical knowledge, education, training and certification.May access...TrainingWork experience placementFlexible hours- ...year or less, intensive job training program that provides... ...internships and/or job placement services, and personalized coaching and mentorship. Year Up... ...through our industry-leading talent placement firm YUPRO... ...depth classes include: - IT Support - Banking - Customer...TrainingInternshipMonday to Friday
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