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IT Service Desk Lead Training, Coaching & Scheduling

Peckham

Peckham, Inc. is seeking a Technical Support Supervisor to lead the federal government Tier 1 Service Desk. You will oversee Service Desk Technicians, manage schedules, coaching, training, and performance reviews to ensure quality support.

The role focuses on guidance, supervision, and process adherence while maintaining department records and driving service levels. Equal opportunity employer with a strong commitment to staff development.

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Vacancy posted 4 days ago
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