Senior Accounts Receivable Specialist

Senior Accounts Receivable Specialist

Join Team CARFAX as a Senior Accounts Receivable Specialist. Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. We are looking for a detail-oriented individual with strong organizational skills to join our team as the Accounts Receivable Specialist. In this role, you will contribute to the trusted CARFAX brand by supporting our internal and external customers with a variety of accounting functions, including escalated billing issues, payment application and research, and account reconciliation. This position reports to the Accounts Receivable Manager. At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days a week in our Centreville, VA office subject to change with future business needs. Our office will be moving to Reston, VA in 2026!

As a Senior Accounts Receivable Specialist you will:

• Collaborate with internal and external business partners to ensure timely resolution of account issues
• Perform analysis of the Accounts Receivable Aging to identify trends
• Investigate billing discrepancies by collaborating with sales, account management and billing teams.
• Document all collection activities, calls, and status updates related to the detailed aging reporting.
• Prepare documentation related to uncollectible accounts and relay necessary information to our third party collection agency
• Proactively address account issues with a sense of urgency
• Oversee case queues related to internal and external customer inquiries and escalations
• Process high volume payment application through manual and automated processes
• Use problem-solving and multitasking skills to quickly identify and resolve account issues while meeting department goals
• Collaborate with a team of enthusiastic professionals to minimize aging / bad debt.
• Perform complex collections activities on outstanding customer accounts
• Identify and implement process improvements

What we're looking for:

• 5+ years of accounts receivable experience and demonstrated success with account reconciliation and reporting
• Bachelor's degree in accounting or related field preferred
• Experience using Netsuite and Salesforce preferred
• Experience with collection of overdue accounts
• Microsoft Office skills; strong proficiency in Excel, must be proficient with pivot tables, advanced formulas, and data analysis tools
• Ability to be self- directed, detail-oriented, customer-focused, organized, and able to work in a team-oriented environment
• Strong research, analytical, and reporting skills
• Excellent communication skills, both written and verbal, with keen attention to detail
• Knowledge of general accounting principles, regulatory standards and compliance requirements

What's in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCCP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces
• For a comprehensive list of benefits, please visit our website

Don't just take our word for it:

• 10X Virginia Business Best Places to Work
• 10X Washington Post Top Workplace
• 9X Washingtonian Great Places to Work
• 3X St. Louis Post-Dispatch Best Places to Work

About CARFAX and S&P Global Mobility: S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell Show me the CARFAX. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement: CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement: CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. We're committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email View email address on click.appcast.io.