Fulfillment Associate

Fulfillment Associate

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

Curiosity: We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.

Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.

Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team:

Homemade Merchandise is a music and entertainment merchandising company based in Los Angeles, California. We partner directly with some of the world's best musicians, comedians, podcasts and brands for whom we operate e-commerce websites and organize touring merchandise on behalf.

Your role:

In this hands-on, vital position, the Fulfillment Associate is responsible for the timely and accurate processing of all customer orders. You will be a key player in ensuring our merchandise reaches our customers and touring artists efficiently and in excellent condition, directly contributing to the reputation and success of our brand partnerships. This role requires attention to detail, a strong work ethic, and the ability to thrive in a fast-paced warehouse environment.

Here you'll get to:

• Manage order fulfillment process, including order picking, packaging, and shipping
• Prepare orders for shipment by batch picking, assigning labels, quality checking order, wrapping and packing orders
• Help maintain accurate inventory levels and assist with warehouse organization.
• Collaborate with co-workers' orders are being packed in a timely manner.
• Perform routine cleaning and maintenance task to keep the warehouse organized and safe.
• Prepare orders for replenishment stock.
• Receive inbound warehouse supplies and inventory.
• Help maintain clean work area.

About you:

• High School Diploma or equivalent.
• 1+ years of experience working in a warehouse, fulfillment, or general labor role (or a similar environment).
• Physically capable of standing, walking, lifting (up to 50 lbs), bending, and reaching for extended periods.
• Proven ability to follow detailed instructions and standard operating procedures (SOPs).
• Strong sense of urgency and commitment to meeting shipping deadlines.
• Reliable transportation and a consistent attendance record.
• Basic reading and math skills to verify orders and inventory counts.

We'd love it if you also had:

• Prior experience with inventory management systems (e.g., scanners, WMS).
• Experience operating forklifts, pallet jacks, or other material handling equipment (certification a plus).
• Familiarity with various shipping carriers and online shipping platforms.
• A passion for music, entertainment, or pop culture that aligns with our brand.

About us:

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.