FORWARD DEPLOYED ENGINEER (FDE)

Forward Deployed EngineerRole Purpose: The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters.1. Instrumental in understanding the requirements and design of the product/softwareDevelop software solutions by studying information needs, studying systems flow, data usage and work processesInvestigating problem areas followed by the software development life cycleFacilitate root cause analysis of the system issues and problem statementIdentify ideas to improve system performance and impact availabilityAnalyze client requirements and convert requirements to feasible designCollaborate with functional teams or systems analysts who carry out the detailed investigation into software requirementsConferring with project managers to obtain information on software capabilities2. Perform coding and ensure optimal software/module developmentDetermine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed softwareDevelop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these casesModifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfacesAnalyzing information to recommend and plan the installation of new systems or modifications of an existing systemEnsuring that code is error free or has no bugs and test failurePreparing reports on programming project specifications, activities and statusEnsure all the codes are raised as per the norm defined for project / program / account with clear description and replication patternsCompile timely, comprehensive and accurate documentation and reports as requestedCoordinating with the team on daily project status and progress and documenting itProviding feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its executionCapturing all the requirements and clarifications from the client for better quality workTaking feedback on the regular basis to ensure smooth and on time deliveryParticipating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team membersConsulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirementsDocument and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear codeDocumenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementationEnsure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etcTimely Response to customer requests and no instances of complaints either internally or externallyJunior Forward Deployed Engineer (Junior FDE) | 3+ years of relevant professional experienceJob Summary: As a Junior FDE, you will work at the intersection of customer strategy, product, AI architecture, data and engineering. You will identify high-value business problems, shape practical AI-enabled solutions, and work with experienced FDEs, platform teams and engineers to configure, integrate, test and deploy AI-native products in customer environments across the United States or United Kingdom.Roles & Responsibilities:Participate in customer discovery to understand users, workflows, pain points, data, systems, constraints and the business outcomes to be improved.Translate business problems into clear hypotheses, measurable success criteria, solution options and the smallest credible production-oriented solution slice.Apply an understanding of AI architecture and engineering to support solution design, platform selection, integration, testing, evaluation and deployment readiness.Work with senior FDEs, product managers, architects and engineers to configure, customize and integrate Wipro AI-native platforms, agents and reusable accelerators.Contribute hands-on to prototyping, data analysis, workflow design, prompt and context design, documentation, demonstrations and user-feedback cycles.Help ensure solutions are responsible, secure, reliable, observable and cost-aware, with appropriate human oversight, controls and fallback paths.Drive work forward with urgency and ownership, proactively resolve issues and operate effectively in fast-moving customer and product environments.Support customer adoption through enablement, workflow improvement and tracking of usage, quality and business-value evidence.Capture field insights and convert recurring customer needs into reusable assets, product feedback and roadmap inputs.Communicate complex business and technical ideas clearly through structured discussions, concise documents and executive-ready presentations.Essential Qualifications:Bachelor's degree in Computer Science, Software Engineering, Data Science, AI or a closely related technical discipline.Experience in a startup, product company or zero-to-one product-building environment.Business, management or related postgraduate degree is preferred following the technical degree.AI-native product development experience involving GenAI, LLMs, RAG, agentic systems, intelligent workflows or production AI applications.3+ years of relevant experience in product engineering, technology consulting, AI/data solutions, digital products or enterprise technology.Hands-on exposure to Python, SQL, APIs, cloud platforms, workflow automation, data pipelines, evaluation or observability.Excellent written and verbal communication skills, with the ability to engage business, technical and executive stakeholders.Industry or domain knowledge and understanding of business processes, KPIs and operating constraints.Strong understanding of AI architecture, software/data engineering, APIs, cloud and the AI solution lifecycle.Strong academic record from leading or Ivy League colleges.Builder mindset, structured problem solving, high ownership and the ability to solve business problems using technology.Experience taking solutions from discovery and prototype through production deployment, adoption and measurable outcomes.Passion for AI technology and its possibilities, with a quick and continuous learning orientation.Understanding of Responsible AI, information security, data privacy, testing and AI economics.Willingness and ability to travel for customer engagements, based on business needs.Mandatory Skills: CroamisExperience: 5-8 YearsThe expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.