Global Music Education Technology Manager

Berklee seeks a Global Music Education Technology Manager to lead the continued growth, optimization, and innovation of its global online learning platform, Berklee PULSE, which empowers students and educators around the world. Key Responsibilities Platform Management and Innovation Oversee the development, functionality, and continuous improvement of Berklee’s global music education platform (PULSE). Ensure the platform remains reliable, accessible, and responsive to educator and student needs. Lead the integration of innovative tools and multimedia assets, including AI-powered and immersive technologies, to enhance engagement and learning outcomes. Collaborate with programmers, designers, and educators—translating technical concepts into actionable insights for non-technical users. Team Leadership and Collaboration Manage and mentor a cross-functional team of programmers, instructional designers, and technologists. Foster a collaborative culture grounded in integrity, creativity, and respect. Coordinate with IT, Education Outreach, and Academic Affairs to align platform development with Berklee’s institutional goals. Educator and Community Support Serve as a bridge between Berklee and global K–12 educators, ensuring PULSE supports their teaching and classroom innovation. Develop feedback loops with teachers and students to inform ongoing platform improvements. Advance equitable access for under-resourced schools and creative youth development organizations. Demonstrate empathy and understanding for educators’ day-to-day realities and students’ diverse learning needs. Content and Data Stewardship Oversee the curation, accuracy, and cultural relevance of all instructional content. Ensure all materials meet Berklee’s high standards for pedagogy, accessibility, and copyright compliance. Analyze user engagement and data to guide content improvements and future design decisions. Provide quarter reports on all things Berklee PULSE. Facilitate curriculum content development with contracted specialists. Professional Development and Training Design and lead professional development for teachers, both online and in person. Support educators in adopting platform tools to enhance their teaching practices. Introduce emerging technologies, software, and media creation tools relevant to music education. Facilitate teacher education initiatives and trainings. Project and Business Management Manage budgets, timelines, and project workflows to ensure efficiency and transparency. Prepare progress reports, presentations, and proposals for institutional leadership and funders. Partner with Advancement and Strategic Initiatives teams to sustain and grow the platform through grants and philanthropy. Qualifications Bachelor’s degree in music, music education, instructional technology, or related field required; Master’s preferred. 5+ years of experience managing digital learning platforms or media-based educational projects. Proven experience leading teams of developers, designers, or media specialists. Strong technical fluency with digital audio workstations (DAWs), multimedia creation tools, and learning management systems. Understanding of culturally responsive teaching and commitment to equitable access in arts education. Exceptional communication, organization, and problem-solving skills. Experience in project management, budgeting, and cross-functional collaboration. Success Profile Collaborative and humble—values teamwork and shared achievement. Technically confident—fluent in the languages of both developers and educators. Self-motivated and organized—thrives in a dynamic, multi-project environment. Compassionate and community-minded—believes in access, equity, and the transformative power of music education. Solutions-focused—approaches challenges with integrity, curiosity, and follow-through. Hiring Range: $72,000 - $90,000; salary dependent on relevant experience and education. Employee Type: Staff Diversity, Equity, Inclusion & Equal Employment Opportunity We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at View email address on click.appcast.io or call View phone number on click.appcast.io. #J-18808-Ljbffr Berklee College of Music