Assistant Manager, Operations

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating sneakers, fulfilling orders, and ensuring on‑time delivery to buyers. The team handles logistical operations for a trusted marketplace that processes tens of millions of products. Responsibilities Understand Operations’ daily goals and needs Proactively plan for all operational processes, appropriately scheduling and training associates Open and close operational procedures of the warehouse Manage supply inventory and supply replenishments Monitor quality control of the inbound, outbound, verification, and support processes Create and maintain clear and accurate operations documents/procedures for reference purposes Track and troubleshoot order issues Be an ambassador of GOAT’s Core Values Assist in maintaining GOAT standards and promoting a positive on‑site culture Inspire employees and invest in their growth and development Qualifications 2–5 years experience managing a team in an operational setting Must be analytical, possessing the ability to recognize issues and assess productivity Excellent written and verbal communication skills, ability to transfer perspectives onto others Highly organized individual with demonstrated attention to detail and ability to train others A quick learner, a self‑starter, and willingness (and ability) to handle the pressures of increasing responsibility Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands Must be able to lift and move boxes (up to 35 pounds) EEO Statement The following statements describe the general nature and level of work being performed. The standards of the Americans with Disabilities Act require that employees be able to perform the essential functions of the job with or without reasonable accommodation. Hiring Range

$75,200 – $94,000 USD