Store Manager
Piggly Wiggly
JOB DESCRIPTION Oversee the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES
- Manage total store operations
- Oversee all associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation
- Lead teams in planning, implementing & executing merchandising/operating initiatives
- Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
- Role model/demand a highest level of customer service & solve associate/customer issues/concerns
- Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
- Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution
- Conduct regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
- Demonstrate inclusionary leadership; expect inclusive behavior from associates
- Utilize Department Heads and Associates ensure store departments achieve sales/profit goals & ensure implementation/execution merchandising plans
- Promote/support strong relationships with local community organizations in store's surrounding area
- Communicate necessary information to associates to help them effectively carry out duties
- Control staffing, reduce turnover & increase retention
- Provide timely individual/department performance feedback to department heads & associates
- Assess labor management & supply costs on a daily basis to meet customer service/financial targets
- Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
- Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential functions of the position with or without reasonable accommodation
- High school diploma/GED
- 1 year of experience as department manager, service manager, or equivalent experience
- Store manager/district manager or direct manager approval
- Retail management experience & knowledge of all aspects of store operations
- Staff supervisory experience
Vacancy posted 3 days ago
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