Customer Service Representative III
$22 - $25 per hourArtech Information Systems LLC
CSR - Planner Customer Service Rep
Location: Foxboro, Massachusetts Schedule: 7:30- 4 Monday to Friday Duration: 6 months with renewals Possible conversion to full-time employment. Bill Rate: $22.00 - $25.00 per hour
Duties
- Take customer order entries and assign work to other team members.
- Uses Salesforce to interpret requests and assign tasks.
Interview Process
- 1st round: Video conference
- 2nd/final round: Onsite at the factory
About the Facility
- Instrumentation materials are manufactured at this facility.
- Engineering-focused plant/factory environment.
- Team consists of approximately 20 people.
- Mix of Customer Service Representatives, Planning, and Purchasing professionals.
- Diverse team with varied backgrounds and cultures.
- Collaborative environment where everyone has opportunities to lead and participate in team meetings.
Key Responsibilities
- Interface with internal and external customers.
- Coordinate activities with client functional areas including:
- Manufacturing
- Sales
- Distribution
- Field Service
- Handle customer complaints and inquiries accurately and promptly, including:
- Order status
- Production updates
- Delivery inquiries
- Billing inquiries
- Perform order error resolution, order processing, and maintenance functions for both order-based and proposal-based orders.
- Coordinate with customers regarding:
- Product selection
- Order placement
- Delivery schedules
- Expediting requests
- Proactively solving customer issues to improve customer satisfaction and relationships.
- Provide product information, including some technical information when necessary.
- Systems and Software
- SAP
- Quote to Cash
- Intranet
- Buy Automation
- Extranet
- Shared Drives
- External Account Websites
Must Have
- Able to prioritize shifting priorities throughout the day from people needs, shipping, orders, product selection etc.
- SAP user experience. Customer Service and Order fulfillment in industrial setting using SAP and intranet/buy systems/ quote to cash type tools
- Strong MS Office use.
- Strong relationship-building skills with both internal and external stakeholders.
- Strong mediation, negotiation, and facilitation skills.
- Working knowledge of Client Windows operating systems.
- Client Word
- Client Excel
- Client Access
- SAP experience preferred.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative III in Foxboro, MA vacancy
- ...Customer Service Representative At Real we're always looking for new and ambitious people to help deliver exceptional service levels, change the lives of the candidates we represent and partner with some of the world's best pharmaceutical, biotechnology and medical...SuggestedContract workWork at officeLocal area
- ...Customer Service Representative Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1...SuggestedWork at office
- ...Customer Service Representative| Stoneham, MA Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table. At Sila Boston, we take care of our people, invest in great tools and training, and give our techs...SuggestedLocal area
Sila Heating, Cooling, Plumbing, and Electric
South Walpole, MA10 hours ago $29.8 - $37.5 per hour
...SCHEDULER III Johnson Controls, a global leader in thermal management, mission-critical... ...efficiency, and decarbonization, helps customers use energy more productively, reduce... ...Backed by advanced technology, lifecycle services and an industry-leading field organization...SuggestedHourly payTemporary workFor contractorsFor subcontractorJohnson Controls, Inc.
Canton, MA1 day ago$60k - $65k
...job poster from City Personnel Are you a customer-focused professional with a knack for... ...takes pride in delivering exceptional service. Company Highlights: Competitive annual... ...months ago Enrollment & Billing Operations Representative III Canton, MA $60,000.00-$85,000.00 3...SuggestedPermanent employmentFull timeTemporary workPart timeWork at officeLocal areaImmediate startRemote work- ...Job Title Tasks include providing assistance to customers in pulling their orders, inspecting merchandise and making returns, pulling... ...person and on the telephone Provides the highest level possible of service to all customers with the main objective of serving our retail...
$20 per hour
...growth into sales and leadership roles Represent a premium national brand at Costco and... ...Educate homeowners about our products and services Set up and maintain professional... ...impact your paycheck Retail, hospitality, customer service, marketing, fundraising, event...Hourly payExtra incomePart timeFlexible hoursShift workAfternoon shiftMarvin
Sharon, MA10 hours ago$32 - $36 per hour
...communities About the Role As a Loss Mitigation Specialist III – Bankruptcy & Foreclosure , you’ll manage complex delinquent... ...coding, payment application, claims, documentation, and ongoing servicing requirements. Coordinate foreclosure activities, monitoring...Hourly payH1bWork at officeWork from home3 days per weekArise Financial
Canton, MA8 days ago$60k - $80k
Overview: At Esler Companies | Renewal by Andersen our best customer conversations do more than book an appointment. They rebuild trust... ...window and door projects. Generate referrals in a natural, service-minded way after positive customer conversations. Build...Shift workRenewal by Andersen | Esler Companies
South Walpole, MA3 hours ago- ...buying experience and building lasting relationships with our customers. We are looking for a driven and customer-focused Automotive Internet... ...and appointment goals. Qualifications: Experience in customer service, call center, or sales coordination preferred. Excellent...Hourly payFull timeWeekend workAfternoon shift
nucarsouthernne
Walpole, MA3 days ago - ...and positive environment for clients. Ability to achieve goals while displaying courteous, knowledgeable, and professional customer service. Self-starter, able to work independently and as part of a team, with good time management skills. Assist patients with...Work at office
Dream Spa Medical
Foxboro, MA3 days ago $21 - $24 per hour
...company is currently seeking a Call Center Representative for a full-time temporary to permanent... ...Call Center Representative: -Assist customers through multiple medias on various... ...Center Representative: -Previous customer service experience - Experience with database...Permanent employmentFull timeTemporary workCurrently hiringWork at officeMonday to FridayThe Alpha Group
Taunton, MA4 days ago$25 - $27 per hour
...Direct Support Professional III (3062) Franklin, MA 02038 Overview Salary Range $25.00 - $27.00 Hourly Position Type Regular... ...~ Accrued Paid Sick Time Why Join Seven Hills Community Services? Be part of a mission-driven team dedicated to person-centered...Hourly payFull timePart timeShift workWeekend workWeekday work- # Client Service RepresentativeLegal Address - Walpole, MA 02081## OverviewSalary Range$20.00 - $27.00 HourlyPosition TypeFull Time## DescriptionTufts V.E.T.S. is a premier VECCS level 1 certified emergency and specialty hospital in New England. We are committed to providing...Shift workNight shiftWeekend work
- ...Call Center Customer Service Representative vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place...Shift work
- ...Mondelēz International is looking for a Field Sales representative in Walpole, Massachusetts. You will optimize sales and ensure product visibility in stores. Responsibilities include in-store visits, managing product displays, and following daily plans set by management...Hourly pay
Mondelēz International
Walpole, MA3 days ago $15 - $16 per hour
...Customer Service Representative (Mechanically Inclined) Closing shift at least 25-32 hours a week Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer...Hourly payStart working todayLocal areaShift work- Job Description Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours Preferred Qualifications Prefer six months of experience...Work experience placementFlexible hoursAfternoon shift
- ...Customer Service Representative Position Details: Job Title: Customer Service Representative Location: Canton, MA 02021 Duration: 3+ months [Strong possibilities of extension] If selected, must meet and comply with all requirements including, but not limited...
$15 - $16 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Hourly payStart working todayLocal area$17.25 per hour
...products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities,...Hourly paySAS Retail Services
Foxboro, MA8 hours ago- ...Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of...Extra incomeFull timePart timeSecond jobNight shift
$45k - $65k
...At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise: Nice People. Great Service. And that... ...rings. The Big Task We’re looking for an onsite Customer Service Representative (CSR) who understands the power of a warm welcome, a calm...Full timeWork at officeRodenhiser Home Services Inc
Holliston, MA17 days ago$23 - $25 per hour
...is a high-energy sales role focused on customer engagement, lead generation, and appointment... ...customers on ARS heating and cooling services and home improvement solutions Generate... ...and book appointments for ARS specialists Represent ARS with a professional and positive in-...Hourly payWeekly payFull timePart timeWork at officeRelocation packageFlexible hoursShift workWeekend workArís Inc
Avon, MA4 days ago$16 - $18 per hour
...Front Desk Representative The Front Desk Representative promotes quality customer service, processes sales and registrations, and is responsible for representing the company in a positive image as they will lead in growing Goldfish Swim School's member base. Duties...Hourly payWork at office- ...Maintenance - an MCS Company, we strive to make communities shine through the exceptional customer service we provide our customers and our vendors. As a Customer Service Representative of CSM, your goal is to ensure exceptional service standards and sustain high...Contract workFor contractorsWork experience placementWork at office
MCS RESI LLC
Attleboro, MAa month ago - ...retail stores with scheduling appointments, and providing tires and service. Every day is filled with new challenges that keep you engaged,... ...Answer incoming phone calls while providing high-quality customer service Handle a high volume of internet communication, including...Full timeWork at officeLocal areaFlexible hoursWeekend work
$17 per hour
...Job Location: Avon, MA 02322 Position Type: Full Time Salary Range: $17.00 - $17.00 Hourly Full-Time Career Opportunity Customer Service Representative Ready to be a cornerstone of success? About Us United Furniture is a leader in the home furnishings industry, dedicated...Hourly payFull timeWork at office- ## Customer Service RepresentativeApply: North Attleboro, MA - Retail shop: Full time: Posted Today: R10101136R10101136 Customer Service Representative (Open)Location:North Attleboro, MA - Retail shop## How will you CONTRIBUTE and GROW?We are committed to building a diverse...Full timeWork at officeRemote workFlexible hours
- ...Health insurance Opportunity for advancement Radio Frequency Company is system manufacturer and we are looking for a customer service representative who will be able to grasp customer management procedures and assist our customer base with service and replacement part...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative III. Be the first to apply!
Related searches
- full time remote customer service representative Foxboro, MA
- customer Foxboro, MA
- customer satisfaction Foxboro, MA
- customer care technician Foxboro, MA
- client service Foxboro, MA
- online customer service Foxboro, MA
- customer service Foxboro, MA
- customer relations Foxboro, MA
- full time customer service Foxboro, MA
- remote online customer service Foxboro, MA