Principal QA Engineer

Job TitlePrincipal QA Engineer Job DescriptionSage is seeking a Principal QA Engineer to join the Sage Fixed Assets Product Engineering team. Sage Fixed Assets is an industry-leading suite of applications that simplifies the entire lifecycle of fixed asset management — from acquisition to disposal. This is a hands-on role for a senior software professional who will partner closely with developers, QA engineers, domain experts, and the Product Manager to deliver fixed asset management solutions that improve customers’ workflows and insights so they can focus on what matters most. In this role, you will play a key part in improving release confidence, expanding test coverage, and helping the team deliver high-quality, reliable product experiences for customers. Why this role is exciting This role offers broad ownership across testing, team support, release readiness, and product documentation, with real opportunity to influence how the work gets done. You will be empowered to bring new ideas, shape practical strategies, and drive meaningful improvements while working alongside a team with deep product knowledge. It is a strong fit for someone who enjoys hands-on work, collaborative problem-solving, and using experience and judgment to make the team and product better over time. Hybrid schedule — work from the office three days a week. Key ResponsibilitiesKey Responsibilities Quality Assurance

• Contribute directly to test strategy and hands-on functional testing based on business and technical requirements
• Work closely with experienced domain experts, developers, and other QA engineers to support end-to-end testing across cloud and desktop products
• Help improve release quality through hands-on test planning, execution, and clear communication of risks and tradeoffs
• Contribute to improving test coverage, release confidence, and overall quality through thoughtful test design, execution, and continuous improvement

Agile Team Facilitation

• Serve as ScrumMaster for the team, leading daily stand-ups and helping the team stay aligned on priorities
• Facilitate key team ceremonies and follow-through to support clear communication, accountability, and steady progress
• Help identify and remove impediments, strengthen team workflows, and coordinate smoothly across teammates and stakeholders

Product Documentation & User Assistance

• Partner with teammates to maintain user assistance and product documentation
• Develop and refine help content to improve the user help experience and strengthen the quality of responses from the product’s AI-assisted help chatbot

Release Management

• Coordinate twice-yearly release readiness and deployment across development, QA, support, and product stakeholders to support smooth, predictable delivery
• Draft clear release notes and supporting documentation for internal Go-to-Market teams

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Accounting, or a related field—or equivalent experience
• 5+ years of experience in software quality assurance, software development, or a related field, with a strong hands-on approach
• Experience working effectively in Agile environments and collaborating within established team practices
• Interest in building deeper product, customer, and accounting workflow knowledge over time

Technical Skills

• Understanding of software architecture, databases, and connectivity concepts relevant to application behaviour and testing
• Interest in modern tools, including AI-assisted workflows, that improve efficiency, quality, and team effectiveness
• Experience testing on-premises and cloud-hosted applications, or the ability to ramp up quickly in both environments
• Proficiency with Microsoft 365 tools, including Outlook, Teams, Word, and Excel, to support collaboration, release communication, and clear internal documentation
• Helpful experience includes familiarity with the following tools or similar applications.
• Digital.ai Agility or a similar agile planning tool
• GitHub or a similar source control and collaboration platform
• Test creation frameworks like NUnit or MSTest
• MadCap Flare or a similar help authoring tool

Soft Skills & Competencies

• Clear, thoughtful communication and the ability to work effectively with teammates across functions
• Strong collaboration, sound judgment, and practical problem-solving in a shared team environment

Preferred Qualifications

• Experience with technical writing, user assistance, or product documentation
• Experience with mobile app testing, release coordination, or app store submissions
• Experience in fixed asset accounting, tax compliance, or accounting software

Perks? We have plenty.

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Dig deeper about who we are: • Who is Sage: • Life at Sage: • Our Values & Behaviors: • How we make a difference: • Sage Business Cloud - SaaS for Every Business: FunctionProduct Delivery CountryUnited States Office LocationLawrenceville;Atlanta Work Place typeHybrid AdvertWorking at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpncWe celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at View email address on click.appcast.io. Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/