Assistant Executive Housekeeper

The Global Ambassador Hospitality refined for a global mindset. The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Cond Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing. What You'll Do Assist in the oversight of all housekeeping operations including room attendants, housemen, supervisors, inspectors, office coordinator, laundry, and public areas Deliver a tailored guest experience with a hospitality every time mindset from arrival to departure Train, motivate, and schedule the housekeeping team according to sequence of service to ensure maximum productivity, employee morale, and guest satisfaction Ensure a consistently high level of cleaning standards are met throughout the hotel and adhere to Forbes Five Star standards Inspect guest rooms and public areas regularly to ensure standards and quality are met and maintained. Audit room attendants, Supervisors, and inspectors and provide regular feedback accordingly Work with other departments to ensure smooth and efficient hotel operations Foster a positive, service-driven culture that aligns with Forbes Five-Star standards Assist in compiling the weekly schedule based on occupancy, business need, and adhering to Labor Standards Assist in tracking room inspections completed by Supervisors and Inspectors, holding the team accountable accordingly. Address trends with the team, both individually and during pre-shift opportunities Assist in monitoring inventory for guest supplies, operating supplies, laundry supplies and ordering while adhering to monthly budget and business needs Assist with conducting monthly linen inventory, records data accordingly Assist in coaching Supervisors/Inspectors with regular one-on-ones to ensure department goals and objectives are regularly met Assist in ensuring deep cleaning is regularly scheduled in rooms and public areas in partnership with other departments to maintain the quality of the guest experience Qualifications 3+ years housekeeping leadership experience, preferably at a luxury hotel property Familiarity/Experience with Forbes Five-Star standards preferred Familiarity with Opera PMS/Alice Housekeeping Management Software a plus Have a solid understanding of housekeeping and laundry supplies and pars Professional, yet comfortable with candid & open to and acting upon feedback all with the guest and employee experience top of mind Exceptional communication skills with a keen eye for detail The Global Ambassador is an Equal Opportunity & E-Verify Employer. Proof of eligibility to work in the United States is required. We use eVerify to confirm U.S. Employment eligibility. We run background checks on all new hires in this position.