Office Manager
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Office Manager
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our team! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations. In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Job Responsibilities
- Respond to job leads in a timely manner
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements
- 3-5 years of administrative assistant/scheduling experience
- Comfortable with sales
- Adaptive to technology
- Strong customer service skills
- Excellent office management skills
- Solid typing skills; ten-key skills, a plus
- Great multitasking and prioritization skills
- Exceptional communication skills
- Sales and/or Marketing a basic understanding of sales and marketing and the differences between the two, a plus
- QuickBooks Online or other accounting knowledge, a plus
- Customer-facing experience, a plus
- Service Titan experience is a major plus
Vacancy posted 1 day ago
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