Customer Service Representative

Now hiring for a Customer Service Representative

Location: Corona, CA

Pay Rate: $20.00 - $23.00 per hour

Schedule: Monday-Friday, 8:00 am-5:00 pm


Problem Solver? Listener? You'll Fit Right In


Looking for Customer Service Representative jobs in Corona where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.


If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.


Job Duties

• Responsible for monitoring "Customer satisfaction" and ensuring prompt action and resolution of all customer issues (Examples include taking request for quotes, processing orders, providing follow up / status, to customers via telephone, fax, email, and customer internet portals.
• Provides in-service support for escalated issues and works with other groups to strategize solutions for issue resolution.
• Investigates issues thoroughly and maintains comprehensive information pertaining to customer issues.
• CSR strives/ensures that his/her, as well as the company monthly booking (sales) goals are met.
• Place "cold" and "warm" calls to customer or potential customer to promote

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• Minimum of 3 years' experience

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative.
• A minimum of three (3) years of previous CSR experience, preferably, in Aerospace.
• You are computer literate and at ease with current information / data processing technologies such as MS Office applications and ERP experience is an asset.
• Blueprint/Drawing interpretation a Plus.
• Typing abilities of a minimum of 30 WPM

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

" Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative.


Pick up the headset and your new paycheck. Apply now

What You Will Do


As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

• Responsible for monitoring "Customer satisfaction" and ensuring prompt action and resolution of all customer issues (Examples include taking request for quotes, processing orders, providing follow up / status, to customers via telephone, fax, email, and customer internet portals.
• Provides in-service support for escalated issues and works with other groups to strategize solutions for issue resolution.
• Investigates issues thoroughly and maintains comprehensive information pertaining to customer issues.
• CSR strives/ensures that his/her, as well as the company monthly booking (sales) goals are met.
• Place "cold" and "warm" calls to customer or potential customer to promote

A Customer Service Representative helps build strong customer relationships by providing responsive service, clear communication, and effective problem resolution. This role requires patience, professionalism, and the ability to remain organized while managing multiple customer interactions.


The Customer Service Representative supports business operations by documenting information accurately, coordinating with coworkers, and ensuring customer needs are addressed efficiently. Strong communication and listening skills are essential for success.


This profession is well suited for individuals who enjoy helping people and creating positive service experiences.