Risk Manager

The position is based in Switzerland. As a Risk Manager, you will play a key role in safeguarding operations by monitoring customer activity, identifying potential risks, and supporting compliance processes. Working within a dynamic and fast-paced digital environment, you will help ensure secure and transparent operations through fraud prevention, customer verification, and risk assessment activities. This role offers the opportunity to collaborate with multiple internal teams while contributing to the continuous improvement of risk controls and operational procedures. Ideal for detail-oriented professionals with strong analytical skills, the position combines investigative work, operational oversight, and process optimization. You will have a direct impact on maintaining trust, regulatory compliance, and operational integrity while supporting a culture of continuous learning and professional growth. Accountabilities Conduct customer verification procedures (KYC) and review account-related documentation. Assess the legitimacy of transactions, activities, and customer winnings through detailed investigations. Identify, investigate, and prevent fraudulent activities, including bonus abuse, multi-accounting, and other suspicious behaviors. Monitor operational processes and perform risk assessments to support compliance and security objectives. Collaborate with internal departments and external partners to resolve complex cases and ensure adherence to policies. Analyze customer behavior patterns and identify unusual or high-risk activities. Prepare internal reports related to incidents, investigations, and suspicious transactions. Support financial monitoring activities and operational request handling. Work with internal systems and tools to maintain accurate records and efficient workflows. Contribute to the enhancement of risk management frameworks, controls, and detection rules. Requirements Understanding of KYC, AML, fraud prevention, and risk management principles, with willingness to further develop expertise in these areas. Strong analytical mindset with the ability to investigate complex situations and identify unusual patterns or behaviors. Experience using productivity and collaboration tools, including spreadsheets and document management platforms. Excellent attention to detail and ability to maintain accuracy while handling repetitive or high-volume tasks. Strong organizational skills, accountability, and the ability to follow established procedures. Adaptability and resilience in a fast-changing environment. Effective communication and collaboration skills when working with cross-functional teams. Ability to manage multiple priorities while maintaining high-quality standards. Previous experience in iGaming, financial services, customer support, compliance, or risk-related roles is considered an advantage. Familiarity with responsible gaming principles, regulatory requirements, CRM platforms, or administrative systems is a plus. Benefits Fully remote work environment with flexibility to work from a location that suits you best. Full-time employment with structured support for administrative and onboarding processes. Competitive compensation package. 20 paid vacation days, public holidays, and paid sick leave. Comprehensive private health insurance coverage. Mental health support and access to professional wellbeing services. Monthly flexible benefits budget that can be used for hobbies, sports, personal interests, and lifestyle expenses. Dedicated learning and development budget for courses, certifications, and professional training. Access to language learning programs, workshops, and online learning resources. Career development opportunities, mentoring programs, and regular performance reviews. Team-building activities, company events, and community initiatives. Collaborative, transparent, and supportive company culture focused on growth and innovation. #J-18808-Ljbffr