Customer Relations Manager

SUN COUNTRY CLEANERS INC

Position Summary

We are looking for an organized and detail-oriented Customer Service Manager to oversee customer service operations in a fast-paced retail service environment.

This position supports multiple storefront locations from a central office, helping ensure smooth daily operations, strong team communication, and excellent customer experiences.
Responsibilities

Oversee customer service operations for multiple storefront locations
Support storefront teams with daily operational needs
Handle escalated customer concerns and resolve issues professionally, compassionately and respectfully.
Maintain clear communication between office staff, leadership, and retail teams
Provide guidance and support to customer service representatives

Requirements

Experience in customer service, office management, or retail operations
Strong organizational skills and attention to detail
Experience with POS and CRM systems preferred
Excellent communication and problem-solving skills
Ability to manage multiple tasks in a fast-paced environment

Apply

Vacancy posted 3 days ago

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