Cafe Team Member

Job Description

Job Description

Description:

The Blake’s Orchard Inc. Cafe Team Member is an essential part of our walk-up food service destinations on the farm. This role is responsible for preparing and serving food orders in a fast-paced, guest-facing environment, as well as processing transactions at the point of sale. Cafe Team Members are expected to deliver friendly, efficient service while maintaining a clean and safe food preparation area. Whether working the grill, operating the fryer, or ringing up guests at the counter, the Cafe Team Member plays a vital role in ensuring every guest leaves satisfied and well-fed.

Responsibilities and Duties

• Prepare food items accurately and in a timely manner according to established recipes, portion sizes, and quality standards
• Operate the grill safely and proficiently, cooking items to proper temperature and doneness
• Operate the deep fryer safely and proficiently, following correct oil temperature, timing, and food handling procedures
• Monitor food quality throughout preparation, ensuring all items served meet the cafe’s standards for taste and presentation
• Always follow proper food handling and storage procedures, including safe thawing, cooling, and holding temperatures
• Communicate order status to teammates and guests to ensure accurate and timely fulfillment
• Greet guests at the counter with a friendly and welcoming attitude
• Take food orders accurately, confirming selections and communicating any wait times or item availability
• Answer guest questions about menu items, ingredients, and preparation methods to the best of your ability
• Process guest payments accurately using the point-of-sale system, handling cash, card, and other accepted payment methods
• Provide correct change and receipts as applicable, maintaining accuracy in all transactions
• Notify guests when their order is ready and ensure it is handed off correctly and completely
• Adhere to all food safety regulations and guidelines, including proper handwashing, glove use, and cross-contamination prevention
• Maintain a clean and organized workstation throughout the shift, including the grill, fryer, prep surfaces, and counter areas
• Assist with cleaning duties including wiping down equipment, sweeping, mopping, and sanitizing surfaces
• Report any food safety concerns, equipment issues, or potential hazards to a supervisor immediately
• Support fellow Cafe Team Members during busy periods to maintain smooth and efficient operations
• Always represent the farm with professionalism and a positive attitude

Education, Skills & Knowledge

• Friendly, energetic personality with a commitment to delivering excellent guest service
• Ability to work in a fast-paced, high-volume food service environment
• Comfortable working in a warm kitchen environment with exposure to heat from grills and fryers
• Ability to stand for extended periods and move quickly throughout the cafe during peak service times
• Basic math skills and comfort handling cash transactions and operating a point-of-sale system
• Strong attention to detail and ability to manage multiple orders simultaneously
• Reliable, punctual, and a team-oriented work ethic

Working Conditions

This is a seasonal position based in our indoor/outdoor walk-up food service areas on the farm. Team Members should be prepared to work in a warm kitchen environment and may also be exposed to outdoor elements depending on the cafe’s layout and setup.

Be a team player and adhere to the Blake Family Mission Statement “Growing Good Times and Memories for Every Generation” and embody our core values:

W - Whatever it takes

H - Help each other be successful

A - Accountable to one another

T - Treat customers like guests in our homes and employees like family

Additional Duties:

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisors.

The Blake’s family of companies is an Equal Opportunity Employer.