Onsite - - Entry Level HR Reps - Nashville, Tennessee (Call Center)

Job Description

Job Description

Pay: $17.00 per hour

Job description:

We are seeking detail-oriented, tech-savvy Customer Service Representatives to join our HR & Benefits Customer Support team. If you’re passionate about helping others and thrive in a fast-paced, structured environment, this opportunity is for you!

• Position Type: Full-Time, Temp to Perm
• Location Requirement: Must reside in Tennessee or within 25 miles or 45 minutes from Nashville TN.
• Training Schedule: Monday–Friday, 8:30 AM – 5:30 PM EST
• Work Schedule: Monday–Friday, between 8:30 AM – 7:00 PM (Final shift will be assigned before training ends)

What You’ll Do

• Respond to incoming calls and emails from employees and former employees
• Resolve HR and benefits-related inquiries with professionalism and empathy
• Track, log, and follow up on all cases and transactions
• Escalate recurring issues to Technical Analysts or Team Managers
• Explain and apply HR and benefits policies and procedures
• Maintain strict confidentiality and adhere to data privacy standards
• Follow established protocols and work independently on routine tasks
• Support peak volume periods and attend all mandatory training sessions

Requirements

• Must be 18+ with a High School Diploma or GED
• Minimum of 6 months experience in a call center or benefits-related role
• Strong verbal and written communication skills
• Excellent multitasking and time management abilities
• Reliable, distraction-free home office
• Commitment to perfect attendance during training

To Move Forward, Please Complete the Following Steps:

Step 1: Apply with your Updated Resume

Step 2 : Prepare your Internet Speed Test
Run an internet speed test at:

Take a screenshot of your results. Your results must meet the following minimum requirements:

Note: The test must be conducted while using a hardwired Ethernet connection — Wi-Fi is not compatible with the equipment provided by the client.

Step 3: Once we receive your materials and confirm eligibility, we will contact you to discuss the next steps in the hiring and onboarding process.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Trena - MMC Group

\nCompany Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.