Senior Software Engineer -Salesforce

Senior Salesforce Platform Software Engineer

Do you have the skills - and drive - to join a tech team that's working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to building powerful, scalable solutions on the Salesforce platform, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a Senior Salesforce Platform Software Engineer at Liberty Mutual, you'll apply your talents in an agile environment that has the creative energy of a start-up - and the full backing and comprehensive benefits of a Fortune 100 company.

Responsibilities:

• Collaborative partner: Working with our team of scrum masters, product owners, and fellow engineers, you'll tackle technical challenges on the Salesforce platform and ensure quality as we build and enhance next-generation applications using Service Cloud, Apex, Lightning Web Components (LWC), and Flow.
• Comprehensive problem-solver: As you manage the end-to-end development of Salesforce-based solutions, you'll analyze issues at the system level—including declarative and programmatic customizations—and handle any complications that arise by implementing effective, scalable solutions.
• Skilled technical engineer: You'll document and lead the implementation of technical features, improvements, and innovations within the Salesforce ecosystem, leveraging best practices for Apex development, LWC design, and Flow automation.
• Forward thinker: Simply fixing the problem isn't enough; using your proactive mindset and initiative, you'll continually look for ways to improve platform performance, quality, and efficiency—identifying opportunities to streamline processes through Flow automation and optimized Apex code.

Qualifications:

• A minimum of five years of software engineering experience, with significant hands-on experience on the Salesforce platform
• Strong proficiency in Apex (triggers, batch classes, web services, and email services)
• Demonstrated experience building and maintaining Lightning Web Components (LWC)
• Solid experience designing and implementing business process automation using Salesforce Flow (Screen Flows, Record-Triggered Flows, and Subflows)
• Hands-on experience with Salesforce Service Cloud, including case management, omni-channel routing, and service console configuration
• A background in business operations and strategies, with a focus on business IT
• A history of translating client requirements into technical designs within the Salesforce ecosystem
• Agile engineering capabilities and a design-thinking mindset
• Collaboration, adaptability, flexibility, and the ability to manage time and prioritize work with a globally distributed development team
• Strong oral and written communication skills - and a knack for explaining your decision-making process to non-engineers
• A thorough grasp of Salesforce platform concepts, including declarative vs. programmatic development, governor limits, data modeling, security model, and integration patterns (REST/SOAP APIs, Platform Events, etc.)
• An understanding of how modifications affect different parts of a Salesforce org and the broader system landscape, with an ability to explain your decision-making process to non-engineers
• A bachelor's or master's degree in a technical or business discipline, or equivalent experience
• Salesforce Platform Developer I or Platform Developer II certification preferred

Bonus Qualifications

• Experience with Salesforce Financial Services Cloud (FSC) is a strong plus, including familiarity with FSC data models, financial account management, and industry-specific features

Employees may apply for a new role after completing 12 months of employment in their current position.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco