Order Entry Specialist - Atlanta GA
National Guard Employment Network
Order Entry Specialist
Location: Peachtree Corners, GA (Hybrid)
Are you looking for a company that empowers talent? Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive. Create a better tomorrow with us!
The Order Entry Specialist is responsible for processing large volume data entry in both alphanumeric and symbolic data entry from source documents into CRM software. Effectively identify order errors and drives resolution in a timely manner while providing excellent customer services. May respond to semi-complex complaints and disputes within reasonable limit of authority. Recognizes when to escalate internal and external customer issues.
You will make an impact with the following responsibilities:
- Interprets documented rules, past practices or instructions on a semi-independent level.
- Processes project orders while verifying accuracy of data to be entered.
- Effectively identifies problems as they occur and formulates resolution and responds in a timely and accurate manner while providing excellent customer service.
- Responsible for processing multiple product order types including sample request, credit card, configured made to order, stock product orders and project orders of customized electrical equipment.
- Utilize CRM tool to directly communicate pricing errors, product verification, etc. to customers, suppliers and affiliates.
- Provide price and availability for multiple products within the assigned business segment.
Vacancy posted 15 hours ago
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