Team Lead - Primary Care West Haven

Job Description

Job Description

Salary Range : $25.00 to $32.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

COVID-19 and Flu Vaccine Considerations
Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Internal Medicine Group with multiple locations is seeking a Team Lead. The hours are Monday through Friday 8:30am to 5:00pm. The position is located primarily in West Haven and New Haven but may float to office locations in Milford, Guilford, Wallingford and Cheshire as needed.

The Team Lead handles daily work flow, schedules, and issues within a department.

Essential Functions

• Point person for the department including answering questions and inquiries from employees in the department, outside the department, patients, etc.
• Resolves daily workflow issues
• Train employees in the department
• Maintain training materials and process / procedures
• Reminds employees of policy and procedures

Skills and Knowledge

• Full understanding of department work flow, systems, and procedures
• Communicates directly and clearly
• Demonstrated knowledge of computers

Education and Experience

• High school diploma or equivalent
• 5 years of experience in the department or similar department