Customer Service - Inside Sales Representative
$20 - $22 per hourASI Accurate Partitions
Job Description
Job Description
ASI Group is seeking a Business-to-Business CUSTOMER SERVICE /INSIDE SALES REPRESENTATIVE to work in our corporate headquarters in Yonkers.
We are seeking a friendly, positive, upbeat individual who will proactively:
- Service existing accounts, process orders, and respond promptly to customer inquiries
- Provide pricing and delivery information
- Plan and organize daily work schedule to call on existing or potential customers
- Organize workflow to meet customer timeframes
- Provide outstanding customer service support to better service customers and improve business performance
- Resolve customer complaints by investigating problems, developing solutions, and routing requests and unresolved issues to the appropriate source
- Maintain broad knowledge of products and services
- Obtain and evaluate all relevant information to handle product and service inquiries
- Participate in meetings and activities to improve customer satisfaction and business performance
- Assist in developing and maintaining long-term relationships with customers to promote repeat business
- Communicate and coordinate with internal departments
- Other duties as assigned
In order to succeed, you will need:
- Prior BUSINESS TO BUSINESS Customer Service Experience is a MUST
- Computer literacy with the ability to learn and understand computer programs
- Knowledge of use and functions of general office equipment such as copiers, phones, and printers
- Excellent phone demeanor
- Command of the English language including reading, writing, and spelling
Compensation for this position will range from $20.00 to $22.00, based on the candidate's experience.
\nCompany Description
Welcome to ASI—the world’s leading manufacturer of commercial partitions, washroom accessories, lockers, and visual display products. So, what makes ASI so unique? Only ASI designs, engineers, and manufactures fully-integrated solutions. So all of our products work together seamlessly. Welcome to choice, welcome to innovations, and welcome to ASI.
Company Description
Welcome to ASI—the world’s leading manufacturer of commercial partitions, washroom accessories, lockers, and visual display products. So, what makes ASI so unique? Only ASI designs, engineers, and manufactures fully-integrated solutions. So all of our products work together seamlessly. Welcome to choice, welcome to innovations, and welcome to ASI. \r\n\r\n
Vacancy posted 5 days ago
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