Assistant Manager

Job DescriptionJob DescriptionAssistant Shop Manager Position Overview The Take 5 Family is hiring customer service maniacs! People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments. What Employees Love about Take 5 The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.The family environmentBenefits/Pay information if applicableEasy to transfer to locations across the countryOpportunity to meet new people every dayCommunity involvementLearning new skillsGood to Know Before You Start! It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under carsYou will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turningYou may need to work in hot/cold weather conditionsAlways be alert and aware of your surroundingsMust be able to lift up to fifty (50) poundsNeed to have reliable transportationWhat does an Assistant Shop Manager (ASM) do? Check in with customers before they leave the shop to make sure they had a great experience.Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).Perform opening and closing procedures.Assist with counting and adjusting inventory.Anyone in Management is always responsible for training and developing their subordinates.Being a role model to the other employees in the shop.Holding team members accountable.ASMs are also expected to perform all technician duties including but not limited to: Drain motor oil, change oil filter, grease chassis fittingsWash windshield and adjust tire pressureInspect and top off fluidsAssist the customer in selecting oil type and other servicesProcess payment for services performed.Perform coolant exchanges and transmission drain & fill servicesRestock and maintain inventory levels on the floorMaintain shop, office, and bathroom cleanliness