Development Manager

Job Description: Development Manager

Position: Development Manager

Reports to: Executive Director

Location: Remote in the United States (East Coast preferred)

Employment Category: Full Time

Organizational Background:

The LoveYourBrain Foundation is a US-based nonprofit that improves the mental, physical, and social well-being of people with brain injury and caregivers. Since 2014, we’ve been pioneering the use of mindfulness, yoga, psychoeducation, nutrition, and community-building programs for healing, advancing the science behind our holistic approach in clinical and community-based settings, and re-imagining how people can actively participate in their healing. This is an exciting time for our organization--we’ve recently reached our 10-year anniversary, refining our strategic vision, and our Executive Director was recently recognized as a Top Ten CNN Hero (see video segment here).

Position Summary:

Join us in creating transformative change for the brain injury community worldwide! As our Development Manager, you will be at the heart of our mission, driving our fundraising success and amplifying our impact. This is not just a job, it’s an opportunity to be part of something larger than yourself—a chance to make a genuine difference in the lives of thousands of people each year.

In this dynamic role, you will fuse your project management expertise, CRM systems passion, and operational skills to support over 5,000 dedicated fundraisers, donors, and stakeholders each year. Whether spearheading events, managing foundation grants, nurturing major donor relationships, or crafting engaging campaigns, your influence will resonate across every facet of our organization. We are looking for a passionate and energizing individual who thrives in a values-driven environment. If you are detail-oriented, proactive, and ready to embrace new challenges, this is the perfect role for you. You will be empowered to grow alongside our organization, bringing your unique perspectives and ideas to the table.

LoveYourBrain believes that TBI, caregiving, and the intersections where our organization works - namely within healthcare, yoga, and wellness spaces - disproportionality impact the most marginalized in our society, including BIPOC, LGBTQIA+, women, non-binary people, people living with disabilities, people with intersecting identities, and others with lived experience being part of marginalized communities. We believe these communities must be centered in the work we do. Therefore we strongly encourage applications from people with these identities or who are members of other marginalized communities.

If you share LoveYourBrain’s values of being real, compassionate, inclusive, fun, and curious, we’d love to speak with you. The LYB community believes in respect for all people and the planet. We embrace and strive for a community that values differences and stands for equity. Regardless of how you identify, or how the world sees you, please feel welcome to apply and join our community.

Essential duties and responsibilities

Campaigns and Events

• Manage LoveYourBrain’s annual campaigns, overseeing workback and project management with direction and strategy from Director
• Responsible for campaign communications within Classy system and ensuring Communications team integrates campaign messages across other platforms
• Lead point of contact for campaign donors and peer-to-peer fundraisers utilizing the Classy donation system
• Manage campaign partner outreach, and oversee peer-to-peer fundraising prizes, allocation, and shipping when needed
• Manage all in-person events (including Annual Golf Tournament, Ride for Resilience Charity Bike Ride, and other special events as needed)
• Serve as lead contact for vendor relationships, logistics, volunteers, and individuals, as well as managing set-up and tear-down processes.
• Manage Development volunteers, interviewing and matching prospective volunteers with specific roles, training volunteers and managing assignments on-site or remotely during events.

Institutional

• With direction, complete prospect research, manage grant portal logins, and serve as project manager for grant and other opportunities
• Support on drafting reports and renewal requests, and manage common requirements (budgets, 990s, 501c3 documents etc.)
• Manage institutional donor site visits, coordinating logistics between programs and funders to ensure inspiring and impactful relationship building

Individuals

• Manage all stewardship communications across fundraisers, major donors, monthly supporters, mid-level donors, and other prospective donors
• Manage responses to all donor inquiries and questions and, where appropriate, involving other decision makers in responses
• Lead monthly giving program, driving donor analysis of current recurring donors, managing recurring donor benefits, and ensuring donor reports and annual gift receipts are sent
• Manage identification of donor and partner spotlights for all communication channels, including newsletters, social, and campaign-related stewardship
• Serve as the point of contact for program fundraising related needs/questions

Systems

• Manage comprehensive and growing systems management within CRM (Salesforce), adding offline payments, allocating revenue to appropriate campaigns, conducting monthly reporting and monitoring, and ensuring data hygiene across all development opportunities, accounts, and contacts
• Manage department SOPs, documenting best practices regularly
• Manage third-party gift systems (Benevity, DAF portals, PayPal Gives, etc.) to ensure data integrity and soft credits across systems
• Manage all donor acknowledgements including mailing/emailing letters for offline donations, draft VIP touchpoints, and resending donor receipts via the GoFundMePro/Classy system, and lead messaging process to ensure new touchpoint for returning vs. new donors.
• Produce regular reports, as needed, for the team, including gift/pledge reports, contacts and prospect reports, and campaign and event lists

Administrative

• Manage all soft and hard copy files of gifts, grants, and correspondence with donors
• Use Google Drive and Salesforce to maintain a professional and well-organized department
• Provide administrative support to the Executive Director, as needed
• Perform general administrative duties as required or requested
• Support on pulling data

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications and skills:

• 4+ years prior experience working in a development administrative role that includes extensive Salesforce and GoFundMePro data management for donor tracking
• Excellent verbal and written communication skills, including the ability to present content clear and concise to a range of different audiences (i.e. people with TBI, health care professionals, media, general public).
• Highly-developed organizational skills with a keen attention to detail, and a demonstrated ability to effectively prioritize tasks and meet deadlines
• Great multitasker and capable of simultaneously managing multiple projects with different deadlines
• Ability to work effectively as part of a multidisciplinary team, and to both take direction and work autonomously where appropriate
• A commitment to being compassionate, open-minded, and self-aware
• Ability to apply critical thinking while using data to inform marketing strategy, tactics, and new directions

Minimum Requirements

• 4+ years of account or project management experience, with preference for experience in a national or entrepreneurial nonprofit setting
• 4+ years Salesforce and GoFundMeProClassy experience
• Must be able to think analytically, creatively and strategically
• Must be a strong self-starter

Qualifications and skills strongly preferred:

• Experience with people affected by traumatic brain injury or other neurological conditions
• Yoga and/or mindfulness practice
• Experience working with Squarespace a plus

Physical Requirements:

• Travel in the US (by air and car) (must have license, passport)
• Drive a car (rarely)
• Participate in full day events

Work Environment:

• Ability to effectively work remotely
• Ability to work on a computer for up to 8 hours per day
• Ability to talk over the phone or video conferencing (multiple times a day)
• Ability to work over weekends (occasionally)

LoveYourBrain is committed to providing reasonable accommodations for qualified individuals. If you need a reasonable accommodation for any part of the employment process, please email us at View email address on click.appcast.io and let us know. LoveYourBrain is an Equal Opportunity Employer and actively seeks candidates from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.