Global Website Delivery Lead

Job Location (Short): Chicago, Illinois, USA, 60631 | Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 34807 Onsite or Remote: Hybrid Position Join Komatsu and Be Part of Something Big! Job Overview Komatsu is embarking on a global initiative to transform our website experiences. This role will orchestrate the re-platforming of Komatsu websites built on various content management systems to the Adobe Experience Manager platform. Delivering a consistent and world class online experience is a key outcome. Key Job Responsibilities Your primary responsibility will be analyzing website functionality and gathering requirements from regional business teams. You will be required to translate functional specifications to re‑build websites, serving as the lead liaison between regional stakeholders and web development teams. You will be working in close collaboration with the digital marketing teams in a dozen regions, IT teams and vendors to develop and execute website migrations. A foundational knowledge of business objectives, our digital channels and Adobe AEM capabilities will be critical for facilitating the website re‑build process and delivering a consistent online experience for customers in all markets. Manage and drive the migration of Komatsu websites onto Adobe AEM CMS and DAM Host discovery sessions and interviews with regional teams to understand the scope of their website functionality and document and detail all build requirements in ADO Analyze existing website functionality, user experience (UX), and technical architecture to identify gaps, risks, and improvement opportunities. Review wireframes, mockups, and prototypes in collaboration with UX/UI designers to ensure the proposed solutions meet business needs. Map and document current and future state business processes, data flows, and system integrations relevant to the website. Maintain and manage a prioritized requirements backlog, ensuring traceability and transparent list of tickets to accomplish business goals Organize backlog grooming meetings with development teams to ensure all development tickets are requirements and acceptance criteria are fully understood by technical development teams Write UAT plans and QA completed development work to ensure it meets acceptance criteria and aligns with business needs Support User Acceptance Testing (UAT) activities, including developing UAT plans, coordinating testers, and managing defect resolution. Effectively communicate complex technical concepts and business implications to both technical and non‑technical audiences. Manage stakeholder expectations and facilitate consensus among conflicting priorities and requirements. Develop a detailed website migration project plan, timeline and change management Serve as subject matter expert for leveraging Adobe AEM CMS and DAM Drive alignment on information and content architecture across websites, as well as the adoption of a common taxonomy and meta tag schema Guide integrations between Komatsu source systems needed to deliver the online experience Prepare and host regular reports outs covering strategy, roadmap, progress and performance against KPIs Capable of working flexible hours to host meetings which accommodate European and Asia working hours Qualifications/Requirements Bachelor’s degree in marketing, business, communications, or a related field Minimum of 5 years of website management experience in a B2B and B2C marketing department preferably in a corporate environment Minimum of 2 years with hands on experience using content management systems and digital asset management systems (preferably Adobe Experience Manager) Experience implementing on‑site personalization based on a user’s profile settings Experience implementing A/B testing Experience with website analytics and reporting Experience with building lead generation processes, from lead capture all the way to qualification and opportunity management Experience working with international marketing teams Familiar with UX best practices, landing page creation, responsive design and mobile first layouts Familiar with usability testing practices and methodologies Familiar with HTML/CSS Excellent project management and communication skills Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $Min.$103,000 - Mid.$128,800. The actual offer will consider a wide range of factors, including experience and location. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at . EEO Statement Komatsu is an Equal Opportunity Workplace and an Affi­rmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr Komatsu America Corp.