Water Service Representative Apprentice

Salary : $31,694.00 Annually
Location : Longview, TX
Job Type: Full-Time
Job Number: 2025-278
Department: Public Works
Division: Sewer Maintenance
Opening Date: 04/28/2026


Description


Reads and records customer's water consumption rate, and checks water meters for proper functioning.

Examples of Duties


Reads residential and commercial water meters on an assigned route; records water consumption data using a hand-held field computer. Reports outages, leaks, hazards, and unusual or suspicious meter conditions to a supervisor; disconnects meters as directed; performs minor repairs within scope of authority and training. Assures that meters are registering properly, and verifies irregular meter readings. Checks for water leaks and damage around the meter and meter box; keeps meter box and valve areas clean and unobstructed by clearing overgrowth and debris. Responds to customer inquiries and complaints and reports information to supervisor. Utilizes proper safety precautions in all work performed; reports problems and emergency situations. Operates and maintains vehicles and equipment in accordance with all safety regulations and procedures; identifies and reports mechanical problems requiring additional repair. Downloads daily meter readings to computer and completes daily work log. Follows departmental policies and procedures; reports City code violations to supervisor. Cross-trains on additional Department work tasks as assigned. Performs other related duties as assigned or required.

Minimum Requirements


High School diploma or GED equivalent, and six months of Meter Reader experience, preferably in the City of Longview; OR an equivalent combination of education and experience. Must possess a valid Texas Driver's License.

Physical Demands/Work Environment


Work is performed outdoors; constant physical effort is required to walk assigned routes.
All full-time employees receive:
15 vacation days
11 paid holidays
15 sick days
Emergency Leave
Longevity Pay
Retirement Plan
Employees participate in the Texas Municipal Retirement System. with a two to one match.
Insurance
Medical, dental, and life insurance is offered.

Cafeteria Plan
Free Employee Health Clinic
Tuition and Certification Reimbursement
The City of Longview offers 100% reimbursement of approved college tuition and required fees (excluding books) to employees involved in occupation related courses on a degree plan.