ASM - VW Assistant Service Manager
Antwerpen Automotive
Job Description
Job Description
Hiring Top Talent, Hardworking, Reliable, Organized Individual!
Antwerpen Volkswagen
8065 Ritchie Hwy
Pasadena, MD 21122
Contact Mike Williams (GM)
View phone number on us.fitly.work
Full-time (32K–150K a year)
If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) … WE WANT, YOU!
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Job highlights
- Expand your Horizons
- New Opportunities Await
- Growing with you
Benefits
- Medical, Dental, Vision, Disability insurance and more
- Sick time available upon hire
- Vacation after 1 year
- 401(k) plan
Qualifications
- Previous experience as a Service Advisor is REQUIRED
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using computer software for service writing and invoicing
- Detail-oriented with strong organizational skills
- Listen to customers’ concerns accurately
- A valid driver’s license
Responsibilities
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Prepare accurate estimates for repairs and services
- Communicate with technicians to ensure timely completion of work
- Keep customers informed about the status of their vehicles
- Up sell additional services or products as appropriate via our Menu
- Process customer payments and maintain accurate records
- Maintain a clean and organized work area
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