Dental Office Assistant - Business Assistant

Dental ReceptionistLifetime Dentistry of Port Orange | Port Orange, FLLifetime Dentistry of Port Orange is looking for a friendly, dependable Dental Receptionist to join our team! We are seeking an individual with exceptional customer service skills who enjoys building relationships, helping patients, and contributing to a positive team environment. No dental experience? No problem! We are open to candidates from various professional backgrounds and are willing to provide training to the right person who brings a positive attitude, strong work ethic, and a passion for helping others.Schedule: Full-TimeMonday: 7:00 AM – 4:00 PMTuesday: 7:00 AM – 4:00 PMWednesday: 9:00 AM – 6:00 PMThursday: 7:00 AM – 4:00 PMFriday: 7:00 AM – 11:00 AMWhat We're Looking ForStrong customer service experienceDependable and reliablePositive attitude with a friendly, welcoming demeanorHighly organized and detail-orientedAbility to multitask in a fast-paced environmentStrong communication and interpersonal skillsTeam player who enjoys supporting others and contributing to office successEager to learn and grow professionallyKey ResponsibilitiesGreet and assist patients with professionalism and warmthSchedule appointments and help manage patient flowAnswer phones and provide outstanding customer serviceAssist with administrative and front office responsibilitiesSupport the team in creating an exceptional patient experienceMaintain accurate patient information and office recordsWhy Join Lifetime Dentistry of Port Orange?Supportive and collaborative team cultureTraining provided for the right candidateOpportunity to grow your career in the dental fieldPositive work environment focused on patient care and teamworkConsistent full-time schedule with early FridaysIf you are organized, energetic, and passionate about helping people, we'd love to meet you. Apply today and become part of the Lifetime Dentistry of Port Orange team!Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.Greet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coveragePost insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialCompetitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)Front loaded education and training, providing you the opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily PayExperience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.1+ years of experience in a dental or medical setting1+ years of experience with insurance billing and accounts receivableDentrix or other dental software experienceAbility to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person) periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.