Part-Time Dispatcher

Part-Time Dispatcher

Metropolis Logistics LLC is an Amazon Delivery Service Partner based in Elmsford, NY. We run daily last-mile delivery routes across Westchester with a team of about 100 Delivery Associates, and we are hiring a Part-Time Dispatcher to help run the station floor. No overnight shifts.

The schedule: about 2025 hours a week 4 to 5 hours on weekdays (afternoon/closing shifts) and 7 to 8 hours on a weekend day, with one weekend day expected. Full-time hours available by mixing in a day or two on the road.

Why you'll like working here: $25.00/hr, weekly pay, paid time off, bonus pay, a flexible schedule, and a path to full-time and station management.

What you'll do:

• Run opening or closing set-up and stand-down
• Track route progress and re-route drivers when needed using mapping and GPS tools
• Be the link between drivers, warehouse staff and management
• Handle a high volume of driver and customer calls with accurate, complete information
• Resolve delivery issues and customer complaints, and follow up to closure
• Manage on-road incidents and accidents calmly and by procedure
• Keep the shift record and dispatch sheets current (Google Sheets/Docs)

Qualifications:

• Dispatch or logistics experience, ideally at an Amazon DSP or in last-mile delivery
• Strong customer service and clear spoken and written English; Spanish is a plus
• Comfortable with Google Sheets/Docs, mapping/GPS programs and basic computer work
• A smartphone with a data plan for work use
• Genuine weekend availability and flexibility to adjust hours to operating needs
• Valid driver's license preferred dispatchers occasionally move vans and trucks
• Eligible to work in the U.S.; 18 years of age

Walk-in interviews Monday through Friday, 10:00 AM to 2:30 PM, at 5 Warehouse Lane, Elmsford NY 10523. Ask for Metropolis and bring a photo ID. If you can't get in, call View phone number on click.appcast.io.

We are an Equal Opportunity Employer.