Trading Specialist

Trading SpecialistFutu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.Here's a closer look at our key entities:Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services to institutional clients.Moomoo Financial Inc.: An SEC registered FINRA member, providing retail investors access to both U.S. and Asian securities markets.Moomoo Crypto Inc.: Launching soon, an MSB that will offer cryptocurrency trading to retail investors in a number of states.Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer.For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation.Join our dynamic team at Moomoo as a Trading Specialist, where your passion for finance and technology can thrive. As a Trading Specialist, you'll play a crucial role in enhancing our customers' trading experience and building long-lasting relationships. Your work will focus on equities trading, options trading, margin investing, and related issues experienced by our fast?growing presence in the marketplace.This role must be based at the office locations specified in the job description, in line with our in-office work philosophy. Remote work is not available for this position. For more details about our in-office approach and expectations, please reach out to the recruiter.What You'll Do:Communicate with customers using email, phone, and chat, providing efficient and effective solutions with kindnessAct as the voice of the customer by identifying and communicating customer pain points or opportunities to the product teamDevelop deep subject mastery and offer personalized support on complex trading strategies, derivatives, and investment opportunitiesProactively develop and maintain strong relationships with high-net-worth customers, acting as their primary point of contact for trading-related inquiriesCollaborate with internal teams to optimize trading operations and enhance the overall customer experience