Jira Administrator

Role: Jira Administrator Location: Austin (Texas) Contract Mandatory Skills: Automation, Scripting & Agentic AI Key Responsibilities Jira Platform Administration Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules) Ensure platform scalability, governance, and alignment with enterprise operating models Workflow Design & Automation Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting Build advanced automations to reduce manual intervention and improve cycle time Scripting & Integration Develop and maintain scripts using tools such as: ScriptRunner (Groovy) REST APIs (Jira, GitHub, ServiceNow, etc.) Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems) Agentic AI Enablement Design and implement AI-assisted workflows and decision agents, including: Intelligent triage assignment Automated work classification and routing Context-aware recommendations (priority, ownership, dependency mapping) Partner with AI teams to operationalize agent-based automation within Jira workflows Required Qualifications 10+ years of experience as a Jira Administrator (Cloud preferred) Deep expertise in: Workflow configuration, schemes, and permissions Jira Automation / Automation for Jira Strong scripting experience: Groovy (ScriptRunner), Python, or similar REST API integrations Experience with toolchain integrations (e.g., GitHub, CI/CD systems) Proven ability to manage multi-team / multi-org Jira environments Preferred Qualifications Experience implementing AI-driven workflow automation Familiarity with: Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration) Prompt engineering or AI workflow design Exposure to: Large-scale software delivery environments (Agile / SAFe) Enterprise data models and taxonomy design #J-18808-Ljbffr