Senior Portfolio Manager

Senior Portfolio Manager

Location: Remote

Pay Range: $70/hr. to $75/hr. on w2.

About The Division

The Enterprise Infrastructure & Core Services (EICS) organization delivers the foundational technology capabilities that enable mission at scale. EICS comprises four functional teams: IT Asset Management Hardware (ITAM HAM), IT Asset Management Software (ITAM SAM), Infrastructure Engineering (Network and Cloud), and Infrastructure Operations. Together, these teams ensure the reliability, security, and optimization of enterprise technology environment.

Role Summary

The Senior Portfolio Manager is a contingent worker (CW) role responsible for managing and advancing the EICS portfolio against strategic goals. This individual will own portfolio-level tracking and reporting, manage small-to-medium cross-domain projects, and coordinate the CIO and CISO executive briefing schedule. The ideal candidate brings strong program management discipline, exceptional stakeholder communication skills, and the ability to synthesize complex, multi-team activity into clear, executive-ready narratives.

Key Responsibilities

Portfolio Management & Progress Tracking

Maintain a comprehensive portfolio view across all four EICS teams, tracking progress to strategic goals, milestones, and key performance indicators

Establish and operate a consistent portfolio governance rhythm including status reporting, risk identification, and dependency management

Develop and maintain portfolio dashboards and reporting artifacts that provide real-time visibility to the EICS Department Head and senior leadership

Identify portfolio-level risks, issues, and blockers; escalate appropriately and facilitate resolution across teams

Monitor resource utilization and capacity across EICS teams to surface constraints and support prioritization decisions

Lead Sprint Review preparation and facilitation activities, including coordinating demonstrations, curating stakeholder-ready release summaries, capturing accepted and deferred backlog items, and ensuring review outcomes inform portfolio-level planning and roadmap refinement

Project Management Cross-Domain Initiatives

Lead end-to-end project management for small-to-medium efforts that span multiple EICS teams or require coordination with stakeholders outside EICS

Define project scope, objectives, timelines, and success criteria in collaboration with team leads and the Department Head

Develop and maintain project plans, RACI matrices, communication plans, and status reports

Facilitate project kickoffs, working sessions, and retrospectives; drive accountability for action items and decisions

Apply structured project management methodologies (e.g., PMI, Agile, hybrid) appropriate to the size and nature of each initiative

Support the New Product Request (NPR) process by implementing and tracking process enhancements, managing the NPR lifecycle from intake through resolution, and ensuring consistent execution and visibility across stakeholders

CIO & CISO Executive Briefing Coordination

Own and manage the EICS executive briefing schedule for CIO and CISO engagements, ensuring timely preparation and delivery of all materials

Coordinate data collection across EICS teams to compile accomplishments, project updates, portfolio additions, and key metrics ahead of each briefing cycle

Support the draft and refinement process for executive briefing decks, briefing documents, and talking points in alignment with Client's communication standards

Serve as the primary point of coordination between EICS and the offices of the CIO and CISO for scheduling, agenda-setting, and follow-up actions

Track and close out action items and commitments arising from executive briefings

Stakeholder Engagement & Communication

Act as a trusted liaison between the EICS Department Head and internal stakeholders across Technology, Security, Finance, and business divisions

Communicate portfolio status, risks, and outcomes in a clear, consistent, and audience-appropriate manner

Partner with team leads across ITAM HAM, ITAM SAM, Infrastructure Engineering, and Infrastructure Operations to gather inputs and maintain alignment

Support onboarding of new projects into the EICS portfolio, including intake evaluation and prioritization facilitation

Operational Excellence & Continuous Improvement

Identify and recommend improvements to EICS portfolio management processes, tools, and reporting mechanisms

Support the development and maintenance of EICS team operating procedures, governance documentation, and internal knowledge repositories

Assist in the annual planning cycle by consolidating team-level inputs into a cohesive EICS portfolio view

Benchmark EICS portfolio practices against industry standards and recommend enhancements to the Department Head

Qualifications

Required Qualifications - Preferred Qualifications

710 years of experience in portfolio management, program management, or a related discipline within enterprise IT or technology organizations

PMP, PgMP, or equivalent project/program management certification

Demonstrated experience managing cross-functional portfolios that include infrastructure, operations, or security domains

Proven ability to manage multiple concurrent small-to-medium projects from initiation through closure

Experience supporting CIO or CISO briefing cycles in a large enterprise or higher education environment

Experience preparing and coordinating materials for senior executive audiences (CIO, CISO, or equivalent)

Knowledge of Agile and hybrid delivery frameworks

Proficiency with portfolio and project management tools (e.g., Jira, Smartsheet, Microsoft Project, ServiceNow PPM, or equivalent)

Experience with data visualization or reporting tools (e.g., Power BI, Tableau) to build portfolio dashboards

Advanced proficiency in Microsoft Office 365, particularly PowerPoint and Excel

Background in higher education, non-profit, or similarly mission-driven organizations

Strong written and verbal communication skills with ability to synthesize technical content for executive audiences

Familiarity with ITIL v4 principles and IT governance frameworks

Experience operating in a matrixed organization and influencing outcomes without direct authority