Crew member

Responsibilities Customer Service Greet customers in a friendly, upbeat manner Take orders accurately and suggest menu items or add-ons Handle cash, credit, and digital payments correctly Resolve basic customer questions or concerns politely Food & Beverage Preparation Prepare smoothies, juices, bowls, and food items according to Jamba recipes Measure ingredients accurately to maintain quality and consistency Follow food safety and sanitation standards at all times Restock ingredients and supplies during shifts Cleanliness & Safety Keep workstations, blenders, and prep areas clean and sanitized Wash dishes and maintain back-of-house cleanliness Follow health department and company safety guidelines Take out trash and handle waste properly Teamwork & Operations Work collaboratively with team members and shift leaders Follow instructions from supervisors and managers Assist with opening and closing duties as assigned Maintain a positive, energetic attitude during busy periods Reliability & Professionalism Arrive on time and be ready to work scheduled shifts Follow company policies, dress code, and procedures Be flexible with scheduling, including weekends and holidays Skills Customer Service Skills Friendly and positive communication Active listening and order accuracy Ability to upsell and recommend menu items Handling customer concerns calmly and professionally Work & Time Management Ability to work efficiently in a fast-paced environment Multitasking while maintaining quality Dependable and punctual Teamwork Works well with others and supports teammates Follows directions from shift leads and managers Communicates clearly with coworkers Food & Safety Skills Basic food handling and sanitation knowledge Attention to detail when following recipes Cleanliness and organization Technical & Cash Handling Operating a POS (cash register) system Handling cash and electronic payments accurately Basic math skills Personal Qualities Energetic and enthusiastic attitude Willingness to learn and take feedback Flexible schedule availability Benefits Financial Benefits Competitive hourly pay Opportunities for raises and promotions Food & Merchandise Employee discounts on smoothies, bowls, and food Free or discounted drinks during shifts Scheduling & Work-Life Balance Flexible scheduling (great for students or parents) Part-time and full-time opportunities Growth & Experience On-the-job training Opportunity to develop customer service and food service skills Potential advancement to shift lead or management Work Environment Fun, fast-paced, team-oriented atmosphere Supportive management and teamwork #J-18808-Ljbffr Torsap Thai Kitchen