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Operations Director: Growth, Strategy & Team Leadership

Jobleads-US

IntouchCX is seeking a Director of Operations to lead multi-team contact center operations across hiring, training, quality control, reporting and client services. The role focuses on driving best practices, staffing, development, and performance optimization to deliver outstanding results.

The ideal candidate has extensive experience in contact center leadership, strong financial acumen, and a proven ability to manage client relationships and achieve KPIs and SLAs.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 4 days ago
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