Medical Receptionist

Job Description

Job Description

Nevada Retina Associates is seeking an enthusiastic and energetic Front Desk Receptionist to join our Reno office. Ophthalmic office experience (2+ years) is preferred. We are looking for a dependable, punctual, bilingual individual who is a strong multitasker and possesses excellent computer, customer service, and communication skills.

Key Responsibilities:

• Manage daily front desk operations, including patient check-in and check-out
• Schedule patient appointments and follow-up visits
• Answer incoming calls, route calls appropriately, and assist with triage calls for new and existing patients
• Collect patient copays and outstanding balances
• Accurately input patient information, including scheduling, insurance, and demographic data, into the Practice Management system
• Provide a welcoming and professional first and last impression for our patients

Qualifications:

• High School Diploma or equivalency required
• 2+ years of ophthalmic office experience preferred
• Bilingual preferred
• Strong multitasking and organizational skills
• Excellent interpersonal, communication, and customer service skills
• Proficient with computers and data entry systems
• Dependable, responsible, and flexible with work hours

We are seeking someone who is confident in a fast-paced environment and committed to supporting a high-quality patient care experience at the front office.

We offer a competitive hourly wage and as well as a comprehensive benefits package including paid time off, quarterly incentive bonus, medical, dental, disability, life insurance and a 401(k) plan with employer contribution.

Nevada Retina Associates is an Equal Opportunity Employer.