Program Assistant

Program AssistantEDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ passionate full-time professionals and 400+ summer and school year staff, we have grown into a leading provider of out-of-school program providers.Our award-winning summer camps and after-school programs have reached hundreds of thousands of children, making a significant impact in their lives. Over the years, EDMO has gained recognition for its innovative approach to STEAM (Science, Technology, Engineering, Arts, and Math) and SEL (Social and Emotional Learning) education, as well as its commitment to making learning engaging and accessible to all.EDMO's growth trajectory has been impressive, with expansion into multiple regions and over 200 partnerships with school districts in Northern California. Our organization's commitment to quality programming and equitable access has been acknowledged through various accolades, including:Recipient of the 2020 NSLA Excellence in Summer Learning AwardVoted "Best of the Bay" for 15 consecutive yearsFeatured on CNN, ABC, TODAY, Common Sense Media, Wall Street Journal, NPR Forum, and more!With a strong foundation and a clear vision for the future, EDMO continues to make a positive difference in the lives of children and communities. We envision a more connected world where all people feel confident on their journey toward self-discovery and cultivate a deep sense of responsibility.Join our team and be part of an organization that is providing every child with the opportunity to cultivate curiosity, courage, and kindness!Position Overview:The Program Assistant is the lifeline of the program, training on and being ready to hold any position that the program has to offer - from Program Manager to Instructor. The main responsibility of the Program Assistant is to act as a substitute any time someone calls in sick or a role is unfilled, across multiple locations. Additionally, they will assist the Program Managers with operational oversight, with a focus on coaching and mentoring other site staff.Key Responsibilities:Assisting sites in your assigned region/geography by traveling to multiple locations weeklyParticipating in any professional development, or in-season meetingsSubbing for any role needed including Instructors and Program ManagersHelping the Program Managers manage all aspects of the program's daily operationsCoaching, mentoring, and training site InstructorsProviding high-caliber customer service by anticipating and addressing any kid, staff, or parent challenges and/or concernsCommunicating with parents as needed, to make sure they are up to date on what their kids are experiencing at the programExhibiting the EDMO Vibe and demonstrating through actions and words each of the social-emotional learning (SEL) skills of self-awareness, problem-solving, advocacy, collaboration, and empathy, while also reinforcing these qualities in other staff and kidsPerforming any other duties as assignedKnowledge, Skills & Abilities:Experience (and a love for!) working with kidsExperience working with groups of studentsExperienced coach with teaching or educator support experienceA background in or familiar with SEL and STEAM learning methodologyExperience providing feedbackCreative, patient, and positive attitude with a willingness to problem-solveHigh sense of responsibility and dependabilityPatience, flexibility, and adaptabilitySelf-starter, motivated, but also a team playerPrevious camp or after-school experience preferredClassroom teaching experience and/or teaching credentials are a huge plus but not requiredA reliable form of transportationNote - this job often requires driving between locations or reporting to different locations daily.Requirements:Education:Bachelor's degree in a related area and/or relevant experience48 college units or the ability to pass the Instructional Assistant Exam (will be administered by EDMO)CPR/First Aid Certification is required by the start date. Certification must include an in-person CPR component. If you are not already certified, some compensation will be available.Physical Abilities and Working Conditions:Vision: Ability to read small print and view a computer screen for prolonged periods.Hearing: Ability to tolerate exposure to noisy conditions.Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.Strength: Ability to lift, push, pull and/or carry objects that weigh up to 50 pounds on a frequent basis. Incumbents may be required to physically restrain parties involved in a conflict.Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors and outdoors.Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgment and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stressWhat EDMO Offers:An inclusive, supportive, and growth-oriented workplaceA diverse workforce with a great collaborative, people-oriented cultureBenefits: Medical Insurance benefits after waiting periodSupervision:This position reports to the Partner Relations Manager.Compensation:This is a non-exempt position working 30 hrs/week. The hourly wage rate will be commensurate with experience and location. The hourly pay range for this position is $25.50 - $27/hr depending on experience and location.EDMO is an equal opportunity employer that is committed to diversity, equity inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. EDMO makes hiring decisions based solely on qualifications, merit, business needs at the time, and organizational value fit.Embrace company culture by embodying the EDMO Method:S-P-A-C-EDemonstrate Self Awareness with your work and the treatment of other members of the teamUse Problem-solving skills both independently and collaborativelyAdvocates for themselves and othersPromote Collaboration within your teamsPractice Empathy for all EDMO employees