Wayne Transportation Specialist (Office Assistant)

Job Description

Job Description

Transportation Specialist

Compensation: $20.25 per hour

Work Schedule: MondayFriday, 8:30 a.m.5:00 p.m.; additional hours as operationally required.

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At RTS, we connect our community to the people, places, and opportunities that matter most. As a Transportation Specialist, you'll play a key role in delivering outstanding customer service while supporting daily transit operations through scheduling, dispatching, reporting, and administrative coordination.

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• Medical, Dental & Vision
• Flexible Spending Account

• Pension
• Deferred Compensation
• Life, Disability & AD&D Insurance

• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• 24/7 Fitness Center
• Wellness Program
• Employee Discounts

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The Transportation Specialist provides administrative, scheduling, dispatching, customer service, financial, and reporting support to regional transit operations while ensuring compliance with operational and government requirements.

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• Answer customer and employee calls and provide exceptional customer service.
• Schedule rides and maintain accurate scheduling records.
• Dispatch Bus Operators and communicate service updates.
• Reconcile manifests, fares, and prepare deposits.
• Manage Medicaid transportation documentation and billing.
• Prepare invoices, payments, reports, and financial documentation.
• Maintain operational records and regulatory documentation.
• Order office supplies and employee uniforms.
• Issue DSS bus passes.
• Provide departmental support and perform other duties as assigned.

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• High School Diploma or GED.
• Two years of office experience or equivalent combination of education and experience.

• Customer service
• Communication
• Microsoft Office
• Organization
• Time management
• Attention to detail
• Accounting basics
• Ability to multitask

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Office environment requiring prolonged sitting, computer use, occasional standing, walking, lifting up to 10 pounds, and moderate noise. Reasonable accommodation will be made for qualified individuals with disabilities.

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RGRTA is committed to equal employment opportunity for all applicants and employees and provides reasonable accommodations consistent with applicable law.